Davian Rosario
Delavan
Summary
Dynamic professional with extensive experience in customer service and front desk operations at F&F Tire World. Proven ability to enhance client communication and streamline appointment scheduling. Bilingual in English and Spanish, I excel in fast-paced environments, ensuring accurate record keeping and effective cash handling while delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
F&F Tire World
Delavan
2024.03 - 2025.08
- Managed customer check-ins, phone inquiries, scheduling, and payment processing to ensure seamless service
- Explained services and costs clearly to enhance customer understanding and satisfaction
- Maintained accurate records using POS and computer systems to support efficient operations
- Supported a fast-paced service environment with teamwork and attention to detail
Maintenance Technician
Kunes Auto Group
Delavan
2023.01 - 2024.07
- Performed maintenance, repairs, and safety checks of vehicles, contributing to safety and reliability.
- Collaborated with team members to streamline repair workflows, enhancing overall operational efficiency.
- Maintained cleanliness and ensured operational readiness of facilities to support smooth operations.
- Followed safety procedures and completed tasks independently
Sales Associate
Best Buy
Lake Geneva
2022.09 - 2023.01
- Welcomed customers and offered expert product knowledge to support informed purchasing decisions
- Guided customers in product selection and addressed technical queries to enhance overall shopping experience
- Met sales and customer service standards in a high-traffic retail environment
- Processed transactions, returns, and exchanges accurately
Education
Associate Degree -
Software Engineering
Milwaukee Area Technical College2028-03
Skills
- Front desk operations
- Appointment scheduling
- Customer service
- Client communication
- Phone etiquette
- Cash handling
- POS systems
- Record keeping
- Front office management
- Office administration
- Bilingual communication
- Communication skills
- Mechanical knowledge
- Vehicle maintenance
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
F&F Tire World
2024.03 - 2025.08
Maintenance Technician
Kunes Auto Group
2023.01 - 2024.07
Sales Associate
Best Buy
2022.09 - 2023.01
Associate Degree -
Software Engineering