Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Adika

Edgewood,MD

Summary

I am a determined intelligent student & employee. I have always been productive and have always had goals a there is not a lazy bone in my body. I am an overachiever the bare minimum was never enough for me and I always crave perfection. I would be a good fit and candidate for this position because my biggest concern is making sure that my job is done and what ways I can be a better employee. I am very friendly and welcoming so I promise to create a comfortable environment no matter the type of establishment I am employed too

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Wawa
Abingdon, Maryland
02.2023 - Current
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Followed up with customers after purchase to ensure satisfaction.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.
  • Developed relationships with key clients through regular contact and follow-up communication.
  • Handled cash register operations accurately during peak times.
  • Consulted with customers regarding needs and addressed concerns.

Line Worker

Panera Bread
Abingdon, Maryland
07.2023 - 01.2024
  • Assisted in the assembly of products on the production line.
  • Maintained accurate records of all parts and materials used during production.
  • Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
  • Inspected finished products for accuracy and completeness prior to packaging.
  • Identified defective products, removed them from the production line, and documented details of defect.
  • Cleaned up work area at end of shift to maintain a safe working environment for other employees.

• Used good communication skills with customers to ensure accuracy on orders

Associate

Burger King
Belcamp, Maryland
02.2023 - 07.2023
  • Verified credit card charges against purchase receipts for accuracy.
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Processed shipments received from vendors according to established protocols.
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Assisted customers with selecting items and answering questions about products.
  • Performed cash register functions accurately and efficiently.
  • Processed payments using point-of-sale systems.
  • Handled incoming calls from customers regarding orders or other inquiries.

Education

High School Diploma -

Edgewood High School
Edgewood, MD

Skills

  • Complex Problem-Solving
  • Tactful and diplomatic
  • Determined and productive
  • Positive and humble
  • Attentive
  • Compassionate
  • Resourceful
  • Dedicated

Timeline

Line Worker

Panera Bread
07.2023 - 01.2024

Customer Service Associate

Wawa
02.2023 - Current

Associate

Burger King
02.2023 - 07.2023

High School Diploma -

Edgewood High School
David Adika