David Aguilar
Carrollton,TX
Summary
Sales and Customer Service expert with a strong focus on communication and negotiation skills. Demonstrated ability to enhance customer satisfaction and contribute to revenue increases by accurately identifying and addressing client needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
DDS Dental Supplies
Montvale, NJ
04.2023 - 08.2025
- Managed customer accounts to ensure satisfaction and encourage repeat business.
- Used CRM systems to track pipeline activity, performance metrics, and follow-ups.
- Built strong understanding of products, services, and competitors.
- Prospected new opportunities via cold calls, networking, and referrals.
Customer Service Associate
Teleperformance
Guadalajara, Jalisco
01.2022 - 04.2023
- Assisted customers experiencing device issues by diagnosing and troubleshooting using specialized software.
- Delivered fast, accurate phone support to reduce wait times and improve satisfaction.
- Handled sensitive customer information with strict compliance.
- Documented customer interactions and updates in internal systems.
- Coordinated with technical support teams to escalate recurring issues.
Education
High School Diploma - undefined
Colony High School
Ontario, CA05.2019
Skills
- B2B Sales & Prospecting
- Communication & Negotiation
- Time Management
- Problem Solving
- Organization
- CRM Software Experience
- Microsoft Office
- Google Workspace
Certification
CompTIA A+ — In Progress
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Sales Representative
DDS Dental Supplies
04.2023 - 08.2025
Customer Service Associate
Teleperformance
01.2022 - 04.2023
High School Diploma - undefined
Colony High School