Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Ahlers

Lafayette,IN

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Associate Manager

Cracker Barrel
08.2021 - Current
  • Handled customer concerns with knowledgeable support to achieve overall satisfaction and maintain long-term loyalty.
  • Optimized labor costs by closely monitoring schedules and adjusting staffing levels according to business needs
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Assistant General Manager

Dairy Queen
04.2020 - 08.2021
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Implemented cross-training initiatives among team members which increased flexibility in staffing and improved overall service delivery.

Dining Room Shift Leader

Frisch's Big Boy
02.2016 - 08.2019
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.

Education

Bachelor of Science - Biomedical Health Sciences

Purdue University
West Lafayette, IN
12.2021

Skills

  • Inventory Management
  • Customer-Oriented
  • Scheduling
  • Regulatory Compliance
  • Team Leadership
  • Cost Control

Certification

  • ServSafe Food Manager Certification

Timeline

Associate Manager

Cracker Barrel
08.2021 - Current

Assistant General Manager

Dairy Queen
04.2020 - 08.2021

Dining Room Shift Leader

Frisch's Big Boy
02.2016 - 08.2019

Bachelor of Science - Biomedical Health Sciences

Purdue University
David Ahlers