David Akerley
Northfield
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
7
7
years of professional experience
Work History
General Manager
First Watch
Pinecrest
07.2018 - Current
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with local health department regulations regarding food safety standards.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Recruited, interviewed and hired qualified staff for open positions.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Guided management and supervisory staff to promote smooth operations.
Education
High School Diploma -
Solon High School
Solon, OH06-2008
Skills
- Budget management
- Inventory control
- Staff training
- Vendor negotiation
- Customer service
- Regulatory compliance
- Safety compliance
Affiliations
- I enjoy golfing, trail hiking, and the outdoors.
- Love to be a part of my children's lives and set a good example
Accomplishments
- Won an award senior year in highschool in my woodshop class for being most dedicated student to my project.
- Went to State level competition for flyer I made in highschool in my Computer Graphics design class.
Timeline
General Manager
First Watch
07.2018 - Current
High School Diploma -
Solon High School
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