David Aldana
Brooklyn,NY
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2027
2027
years of professional experience
Work History
Front Server
Eyval
25 Bogart. Bk
2024 - Current
- Provided high-quality customer service in a fast-paced casual dining environment
- Took food and beverage orders accurately and efficiently
- Maintained strong menu knowledge to assist guests with recommendations
- Worked collaboratively with kitchen and front-of-house staff to ensure smooth service
- Managed multiple tables while maintaining attention to detail and guest satisfaction
- Handled cash and POS transactions responsibly
- Processed orders and sent to kitchen employees for preparation.
Server
Anassa Taverna
104 North End Ave, New York, NY 10282
07.2021 - 04.2024
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Dumbo House
55 Water St, Brooklyn, NY 11201
06.2021 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Jacob's Pickles
509 Amsterdam Ave, New York, NY 10024
07.2019 - 06.2021
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Foreign Languages Education
Zoni Language Centers
New York, NYCivil Engineer - Civil Engineering
Universidad Catolica De Colombia
Bogota D.C 04.2019
Skills
Supply Restocking
Beverage Preparation
Daily Specials Memorization
Guest Engagement
Order Delivery Practices
Table Setting
Safe Food Handling
Food Running
Food Delivery
Bill Computation
Sales Techniques
Memory retention
Salesmanship
Allergy awareness
Timeline
Server
Anassa Taverna
07.2021 - 04.2024
Server
Dumbo House
06.2021 - 09.2023
Server
Jacob's Pickles
07.2019 - 06.2021
Front Server
Eyval
2024 - Current
Foreign Languages Education
Zoni Language Centers
Civil Engineer - Civil Engineering
Universidad Catolica De Colombia