David Arnold
BROOKLYN,NY
Summary
Proven Department Manager at McDonald's Restaurant, adept in staff management and customer service, enhanced inventory processes, and elevated customer satisfaction. Skilled in problem-solving and CPR certified, demonstrating significant improvements in operational efficiency and team supervision at UPS without compromising safety.
Overview
11
11
years of professional experience
Work History
Department Manager
McDonald's Restaurant
03.2016 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Package Handler
UPS
01.2014 - 02.2016
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
Associate Of Applied Science - Culinary Arts
Kingsborough Community College
Brooklyn, NY06.2018
Skills
- Customer Service
- Staff Management
- Team Supervision
- Problem-Solving
- CPR Certified
- Qualifying Certificate In Food Protection
Timeline
Department Manager
McDonald's Restaurant
03.2016 - Current
Package Handler
UPS
01.2014 - 02.2016
Associate Of Applied Science - Culinary Arts
Kingsborough Community College
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