David Barrera
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
13
13
years of professional experience
Work History
Sales/Finance Manager
Brinson Chevrolet
Kaufman
02.2020 - 02.2024
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Maintained CSI with a strong process in house and follow up after the sale.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed budgeting and forecasting activities, ensuring accurate financial projections for the sales team.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Developed customized financial reports, enabling sales managers to monitor and optimize their team''s performance effectively.
- Implemented systems and procedures to increase sales.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Increased sales revenue by developing and implementing strategic financial plans for the sales department.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Sales/Finance Manager
Platinum Dodge/Southwest Chevrolet
Terrell/Kaufman
07.2018 - 02.2020
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Built relationships with customers and community to establish long-term business growth.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to develop and implement creative solutions to complex problems.
Sales Associate/ASM/Internet Sales Director
Town East/Prestige Ford/Randall Noe/Nissan Rockwall
Mesquite/Rockwall TX
06.2011 - 07.2018
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Solved customer challenges by offering relevant products and services.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built relationships with customers to encourage repeat business.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Prioritized helping customers over completing other routine tasks in store.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Passionate about learning and committed to continual improvement.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
Education
Associate of Arts - Political Science/Psychology/Philosophy
Morehouse College
Atlanta, GA06.2010
High School Diploma -
Medford High School
Medford, MA06.2008
Skills
- Budgeting and Expenditures
- Sales Coaching
- Sales strategy development
- Data Analytics
- Consultative Selling Techniques
- Sales process
- Staff Management
- Sales Targeting
- Pipeline Management
- Team Recruiting and Onboarding
- Sales Reporting
- Customer Service
- KPI Tracking
- Decisive
- Sales Tracking
- Closing Techniques
- Goal Setting and Achievement
- Business development and planning
- Continuous improvements
- Database Management
- Product Knowledge
- Sales team training
- Inventory Management
- Data Confidentiality
- Bilingual
Timeline
Sales/Finance Manager
Brinson Chevrolet
02.2020 - 02.2024
Sales/Finance Manager
Platinum Dodge/Southwest Chevrolet
07.2018 - 02.2020
Sales Associate/ASM/Internet Sales Director
Town East/Prestige Ford/Randall Noe/Nissan Rockwall
06.2011 - 07.2018
Associate of Arts - Political Science/Psychology/Philosophy
Morehouse College
High School Diploma -
Medford High School