Micah Singley
Murfreesboro,TN
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
Work History
Sales/Finance Manager
Ford Motor Company
03.2016 - Current
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Established and cultivated solid business relationships with new or existing customers.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Evaluated performance against goals and implemented appropriate development plans.
Mortgage Loan Originator
Fifth Third Bank
03.2020 - 04.2021
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
Customer Service Manager
Dicks Sporing Goods
03.2014 - 03.2016
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
Education
BBA - Accounting And Finance
Middle Tennessee State University
Murfreesboro, TN05.2020
Skills
- Budgeting and P&L
Timeline
Mortgage Loan Originator
Fifth Third Bank
03.2020 - 04.2021
Sales/Finance Manager
Ford Motor Company
03.2016 - Current
Customer Service Manager
Dicks Sporing Goods
03.2014 - 03.2016
BBA - Accounting And Finance
Middle Tennessee State University