Summary
Overview
Work History
Education
Skills
Websites
Awards and Volunteerism
Timeline
Generic

David Betts

Fishers,IN

Summary

Experienced and driven business leader with over 20 years of proven success in sales, installation, and retail operations. Maintains a disciplined approach and consistently delivers excellence in employee and contractor labor environments. Motivated professional who combines strong interpersonal skills with a personable demeanor to build lasting relationships with clients and colleagues. Demonstrated expertise in driving sales growth, optimizing operational efficiency, and ensuring customer satisfaction.

Overview

19
19
years of professional experience

Work History

Regional Account Manager

DISH Network
03.2020 - Current
  • Provide mentorship, promote accountability, and exert influence with our Regional Service Providers to deliver and maintain performance in a constantly changing customer centric environment.
  • The companies I work with deliver 15% of DISH In Home Services work, consistently delivering at high levels of performance.
  • 2023 Distinguished Service Award (100 top team members across DISH).
  • Established strong relationships through regular communication, attentive service, and prompt issue resolution.
  • Mentored junior account managers on best practices in relationship-building.

National Sales Manager

DISH Network
03.2012 - 02.2020
  • Inspired cultural transformation of a national installation workforce into an in-home sales team.
  • Increased monthly revenue from $0 to $1,000,000 within the first year as National Sales Manager.
  • Trained and coached managers, installers and contractors in product specifications, sales incentives, and selling techniques through in person and virtual events.
  • Partnered with vendors to sponsor training and incentives for our sales teams.
  • Attended events, training seminars, and manufacturer product showcases.
  • Achieved consistent year-over-year growth in revenue generation.
  • Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
  • Collaborated with internal teams on product development and incentives to achieve growth goals.
  • Key Contributor award for development and implementation of 3rd party payment method (Klarna).

Region Manager

DISH Network
03.2006 - 02.2012
  • Lead an installation team of 125 associates across 3 facilities in Southern Indiana.
  • Reduced employee turnover from 120% to 35% within 2 years.
  • Implemented home-based workforce option that reduced expenses 25%.
  • Introduced standard practices and performance metrics for contracted external labor.
  • Managed a multimillion-dollar budget for the region, ensuring resources were allocated strategically while minimizing waste or inefficiencies throughout operations.
  • Streamlined internal processes for increased efficiency, resulting in reduced overhead costs and improved profit margins.

Education

Bachelor of Science - Criminal Justice

California State University
12.1991

Skills

  • Revenue and Profit Maximization
  • Operational Efficiency and Cost Control
  • Team Leadership, Development and Collaboration
  • Data-drive Performance Tracking
  • Public Speaking and High Profile Presentations
  • Client Engagement and Customer Relationship Development

Awards and Volunteerism

  • Distinguished Service Award, (100 top team members across DISH), 2022
  • Key Contributor/ Teamwork Award, (Klarna Project Team), 2019
  • Best In Class Award, 2018
  • Prior volunteer with YMCA, Kiwanis, Food Rescue

Timeline

Regional Account Manager

DISH Network
03.2020 - Current

National Sales Manager

DISH Network
03.2012 - 02.2020

Region Manager

DISH Network
03.2006 - 02.2012

Bachelor of Science - Criminal Justice

California State University

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David Betts