David Black
Rio Rancho,NM
Summary
Strategic Sales Professional with 10+ years of Resort experience. Committed to maintaining relationships with all clients and retaining accounts to increase profit channels. Proven leader with skill in multitasking and managing customer accounts for enhancing product sales and increasing productivity through effective networking and sales. Eager team builder with fantastic leveraging and persuasion skills.
Overview
32
32
years of professional experience
Work History
Sales Professional, Director of Resort Sales
Isleta Resort and Casino Abq
, NM
09.2017 - 06.2022
- Responsible for all group activity for a 201 Room Hotel, with nearly 100,000 square feet of indoor and outdoor meeting space
- Contributed to the Hotels record revenue in 2018 and 2019
- Managed the pandemic by keeping contacts updated to our protocols and opening plans
- Directed a Staff of six (6) Sales Professionals
- Sold all amenities of the Resort, The Spa, 27 Holes of Championship Golf, RV Park and Lakes area
- Recognized member of the Resorts Executive Team.
Vacation Consultant
International Cruise
Scottsdale, Az
09.2016 - 06.2017
- Recruited to join the Cruise Sales Division
- Completed Six weeks of mandatory training
- Creating vacation memories for our Membership.
Hotel Sales Manager
Midtown Hotel Group
Phoenix, Az
08.2016 - 10.2016
- Hired to assist ownership group with Sales and Operations of newly acquired hotel
- Created 10 new Corporate Rates for local Clients
- Detailed operations for existing staff and new hires
- Created procedures to increase communication among staff.
Hotel Sales Manager
Embassy Suites
Phoenix, Az.
07.2015 - 01.2016
- Contracted and average of 105% for the fourth and first quarter
- Prospected and contracted an average of two new clients per month
- Utilized the Delphi Sales and Catering System.
Director of Sales and Marketing
Red Lion Hotel
Redding, Cal
07.2014 - 01.2015
- Created relationships with former clients and reintroduced the Red Lion Brand for their specific events and requirements
- Created and implemented four promotions to be utilized during need times to drive revenue
- Updated the Sales Roster to be more in line with the current business needs
- Involved with the community including the Redding Chamber of Commerce, Visit Redding and Visit California our tourism driving partners
- Utilized the Delphi Sales and Catering System.
Resort Sales Manager
Little Creek Casino Resort
Shelton, Wa.
09.2012 - 07.2014
- Increased Sales by $250,000 by identifying ten new businesses and contracting them for multi -year events
- Upsold the Award Winning Golf Course and recently added Spa to contracted groups to maximize the revenues
- Created three specialty events to increase occupancy, broaden our guest base and produce revenues
- Managed Trade Show opportunities to showcase our property and amenities to a larger demographic
- Utilized the Opera Sales and Catering System.
Director of Golf
Little Creek Casino Resort Shelton
Shelton, WA
12.2006 - 06.2010
- Oversaw and directed our involvement with the local community organizations.
- Creating several partnerships with their Annual Events
- (Golf Tournament and Board Retreats)
- Hired as the original Director of Golf the golf course project was halted and I transitioned into the Director of Marketing in January of 2007
- Oversaw and created the grand opening of our second wing of rooms to total 190 guest rooms
- Oversaw the grand opening of our new multi -purpose restaurant and bar
- We served breakfast, lunch and dinner along with free weekly entertainment with a week end Sports Bar theme
- Transitioned into the Director of Sales role in January 2008
- Created the Sales Structure, Sales Plan and staff and increased the Sales Revenues from $700K in 2007 to $1.6 million in 2009
- Sourced and contracted 25+ new companies and events for their annual events
- Most notably would be our local Military Base for their Military Balls, and our State Capital Business
- Creatively utilized our 35,000square feet of flexible meeting space.
- Recognized as a member of the Executive Leadership Team.
Golf Professional
Golf Professional Marriott’s Camelback Inn
Scottsdale, Az.
10.1992 - 11.2006
- Managed Golf Shop with details for, , Membership Services and high end guest service
- Operational aspects of a high volume 36 hole golf facility catering to our Membership, Hotel Guests, local players and tournament groups
- Integral member of the team that oversaw the renovation to our golf course and clubhouse in 1999-2000
- Created our annual Top 100 Golf Shop presentation for five straight years
- Managed our Annual Member Guest Tournaments for our Men’s and Ladies Clubs for four straight years.
Golf Professional
Marriott’s Desert Springs Resort
Palm Desert, Ca.
08.1986 - 10.1992
- Completed the Catering Training Program for Hotel Sales
- Selected to be an Orientation Presenter
- This position was to have an informative, creative and fun atmosphere for new employees to learn what Marriott and Desert Springs had to offer along with having a built in buddy system for new employees to have people they could count on if they had questions.
Education
Associate of Arts - Business Administration
Grays Harbor College
Aberdeen, WA12.1985
Skills
- Onsite Product Demonstrations
- Persuasive Techniques
- Client Needs Assessment
- Reading Comprehension
Timeline
Sales Professional, Director of Resort Sales
Isleta Resort and Casino Abq
09.2017 - 06.2022
Vacation Consultant
International Cruise
09.2016 - 06.2017
Hotel Sales Manager
Midtown Hotel Group
08.2016 - 10.2016
Hotel Sales Manager
Embassy Suites
07.2015 - 01.2016
Director of Sales and Marketing
Red Lion Hotel
07.2014 - 01.2015
Resort Sales Manager
Little Creek Casino Resort
09.2012 - 07.2014
Director of Golf
Little Creek Casino Resort Shelton
12.2006 - 06.2010
Golf Professional
Golf Professional Marriott’s Camelback Inn
10.1992 - 11.2006
Golf Professional
Marriott’s Desert Springs Resort
08.1986 - 10.1992
Associate of Arts - Business Administration
Grays Harbor College
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