David Bracken
Rosemead,CA
Overview
29
29
years of professional experience
Work History
Sales Associate
Sam's Club
02.2022 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Worked primarily in electronics department and also covered non-grocery items in store.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sr. Systems Analyst, Help Desk Coordinator
Allegheny Energy
03.1996 - 05.2021
- Collaborated with cross-functional teams to develop and implement effective IT solutions for business needs.
- Conducted thorough systems analysis to identify areas for improvement, leading to increased efficiency across the organization.
- Mentored junior analysts, sharing industry knowledge and best practices to improve team performance.
- Escalated project-related issues quickly to help rectify problems and avoid delays.
Education
Bachelor of Science - Information Technology
University of Pittsburgh
Pittsburgh, PA05-1988
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Multi-tasking strength
Languages
English
Native or Bilingual
Summary
Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact
Timeline
Sales Associate
Sam's Club
02.2022 - 04.2025
Sr. Systems Analyst, Help Desk Coordinator
Allegheny Energy
03.1996 - 05.2021
Bachelor of Science - Information Technology
University of Pittsburgh
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