Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
8
8
years of professional experience
Work History
Operations Manager
Maverik Adventure Stop
Brighton, CO
01 2021 - 07 2024
Led hiring, onboarding and training of new hires to fulfill business requirements.
Supervised operations staff and kept employees compliant with company policies and procedures.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Directed initiatives to improve work environment, company culture or overall business strategy.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Hand
Savanna Drilling
Odessa, TX
01 2017 - 01 2018
Maintenance rig motors, water pumps, water lines and rig floor
Assisted with moving oil rigs to
destination
Assisted in making drill pipe connections and with general labor and maintenance of the rig
Assisted welders, electricians and other skilled oil field worker
Control traffic passing near, in, or around
work zones
Signal equipment operators to facilitate alignment, movement, or adjustment of machinery,
equipment, or materials
Load, unload, or identify building materials, machinery, or tools, distributing
them to the appropriate locations, according to project plans or specifications
Repair and maintain
automotive and drilling equipment, using hand tools
Observe and monitor equipment operation during
the extraction process in order to detect any problems
Drive moving equipment in order to transport
materials and parts to excavation sites
Clean up work areas and remove debris after extraction activities
are complete
Dismantle extracting and boring equipment used for excavation, using hand tools
Unload
materials, devices and machine parts, using hand tools
Load materials into well holes or into equipment,
using hand tools
Dug trenches
Maintained inventory controls by collecting stock orders and printing
request.
Crew
Cheif, Dels Inspections
Odessa, TX
08.2016 - 08.2017
Rolled and measured casing
Load, unload, or identify building materials, machinery, or tools, distributing
them to the appropriate locations, according to project plans or specifications
Repair and maintain
automotive
Observe and monitor equipment operation during the extraction process in order to detect
any problems
Drive moving equipment in order to transport materials and parts to excavation sites
Clean up work areas and remove debris after extraction activities are complete
Unload materials, devices
and machine parts, using hand tools
Load materials into well holes or into equipment, using hand tools.
Assistant Mgr
Motorman, JB Hunt
Midland, TX
07.2014 - 12.2015
Team development-Be a team player by fulling & overseeing all tasks and duties require
of both lead & store members
Team development- Assist with the training, mentoring,& supervision of all team members
Facility Maintenance- Ensure safety by supporting the inspection of the facilities equipment
Operational Excellence- Complete general reporting and book keeping responsibilities
Reduced operating budget waste by XX% year-over-year for the past XX years through new inventory
management system
Implemented new staff training process, incentive program, and career advancement initiatives to
identify, coach, and support high performers and management trainees
Streamlined re-engagement of lost customers in collaboration with the marketing department,
increasing customer retention by XX%
Developed and implemented quality control procedures that improved product quality by XX%
Managed vendor relationships to negotiate favorable terms resulting in cost savings of $XX per quarter
Analyzed production data to identify bottlenecks and inefficiencies, implementing process
improvements that increased productivity by XX%
Collaborated with cross-functional teams to develop and implement standard operating procedures
(SOPs) for all operational processes
Conducted regular performance evaluations for team members, providing feedback on areas of
improvement and recognizing achievements
Implemented safety protocols that reduced workplace accidents by XX% over a two-year period
Developed key performance indicators (KPIs) for each department within the organization to track
progress towards operational goals, Maintenance rig motors, water pumps, water lines and rig floor
Assisted with moving oil rigs to
destination
Assisted in making drill pipe connections and with general labor and maintenance of the rig
Assisted welders, electricians and other skilled oil field worker
Control traffic passing near, in, or around
work zones
Signal equipment operators to facilitate alignment, movement, or adjustment of machinery,
equipment, or materials
Load, unload, or identify building materials, machinery, or tools, distributing
them to the appropriate locations, according to project plans or specifications
Repair and maintain
automotive and drilling equipment, using hand tools
Observe and monitor equipment operation during
the extraction process in order to detect any problems
Drive moving equipment in order to transport
materials and parts to excavation sites
Clean up work areas and remove debris after extraction activities
are complete
Dismantle extracting and boring equipment used for excavation, using hand tools
Unload
materials, devices and machine parts, using hand tools
Load materials into well holes or into equipment,
using hand tools
Dug trenches
Maintained inventory controls by collecting stock orders and printing
request.
Roofer/Laborer
Pioneer Builders Supply
Tacoma, WA
01.2013 - 01.2014
Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate
locations, according to project plans or specifications
Clean up work areas and remove debris after
extraction activities are complete
Unload materials, devices and machine parts, using hand tools.
General Laborer
Labor Ready
Tacoma, WA
01.2012 - 01.2013
Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate
locations, according to project plans or specifications
Clean up work areas and remove debris after
extraction activities are complete
Unload materials, devices and machine parts, using hand tools.
Derrickman, Big Dog Drilling
Midland, TX
04.2011 - 02.2012
Maintenance rig motors, water pumps, water lines and rig floor
Assisted with moving oil rigs to
destination
Assisted in making drill pipe connections and with general labor and maintenance of the rig
Assisted welders, electricians and other skilled oil field worker
Control traffic passing near, in, or around
work zones
Signal equipment operators to facilitate alignment, movement, or adjustment of machinery,
equipment, or materials
Load, unload, or identify building materials, machinery, or tools, distributing
them to the appropriate locations, according to project plans or specifications
Repair and maintain
automotive and drilling equipment, using hand tools
Observe and monitor equipment operation during
the extraction process in order to detect any problems
Drive moving equipment in order to transport
materials and parts to excavation sites
Clean up work areas and remove debris after extraction activities
are complete
Dismantle extracting and boring equipment used for excavation, using hand tools
Unload
materials, devices and machine parts, using hand tools
Load materials into well holes or into equipment,
using hand tools
Dug trenches
Maintained inventory controls by collecting stock orders and printing
request.
Stryder, Aim Aerospace
Auburn, WA
01.2010 - 01.2010
Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate
locations, according to project plans or specifications
Clean up work areas and remove debris after
extraction activities are complete
Unload materials, devices and machine parts, using hand tools.
Education
Some college
Skills
Monitoring, Reading Comprehension, Writing/Data entry, Documentation Skills, Time Management
Inventory Control
Judgment/ Decision Making, Complex Problem Solving, Learning Strategies, Instructing Active Learning/
Listening, Equipment Selection, Equipment Maintenance, Team Work, Operation Control/Monitoring