David Calvin
Dyersburg,United States
Summary
Results-driven hospitality leader with a proven track record of maximizing productivity and streamlining operations. Skilled in team leadership, conflict resolution, and strategic problem-solving to ensure seamless daily operations. Known for exceptional communication and adaptability, fostering a positive work environment that enhances staff performance and guest satisfaction. Dedicated to achieving business goals through effective supervision, staff engagement, and operational excellence.
Overview
14
14
years of professional experience
Work History
Supervisor
Towne Park (Gaylord Opryland Resort)
Nashville, TN
09.2023 - Current
- Set a record within the company by working on the busiest day in the history of Towne Park, dispatching over 400 cases to assist guests.
- Worked with management to evaluate over 50 employees to strategically place them on schedules and assignments that play to each of their strengths, allowing a major efficiency boost.
- Developed a new training program to ensure smooth onboarding with new employees.
- Hired as seasonal help on the valet team but was trained for various other jobs, invited to stay full time, and was soon promoted to supervisor.
Rideshare Driver
Uber/ Lyft
Nashville, TN
05.2017 - 09.2023
- Maintained a nearly impossible 5.0 star rating on both platforms while completing a combined total of 15,000 trips.
- Selected by Uber corporate to participate in a national training video, demonstrating best-in-class service.
- Utilized real-time analytics and app data to optimize routes and increase ride volume.
- Acted as an ambassador for local businesses by offering recommendations and insights to travelers.
Operations Manager
J&S Industries
Fort Collins, Colorado
06.2014 - 06.2019
- Worked directly with clients to develop personalized solutions to problems previously unaddressed in niche manufacturing processes.
- Designed new products with engineers to bring variants to market that significantly outperformed competitors.
- Tripled annuals sales within two years while also lowering manufacturing costs on all products.
Assistant Manager
American Cellular, Verizon Retailer
Murfreesboro, Tennessee
04.2011 - 12.2014
- Became the top sales representative out of nearly 300 employees, consistently exceeding sales goals and setting company records.
- Promoted to assistant manager and helped turn the store from the worst-performing location in the franchise to one of the top five.
- Trained and mentored new hires, improving team performance and boosting overall sales numbers.
Sales Associate
Kirby Vacuums
Cheyenne, Wyoming
01.2011 - 12.2012
- Ranked in the top 20 salespeople worldwide every month, competing against over 1,000 employees.
- Mastered high-pressure, face-to-face sales, successfully closing deals in a door-to-door environment.
- Built the discipline and self-motivation needed to succeed in 100% commission-based sales.
Education
High School Diploma -
Dyersburg High School
Dyersburg, TN05-2007
Skills
- Business development
- Attention to detail
- Complex Problem-solving
- Project planning
- Negotiation
- Relationship building
Timeline
Supervisor
Towne Park (Gaylord Opryland Resort)
09.2023 - Current
Rideshare Driver
Uber/ Lyft
05.2017 - 09.2023
Operations Manager
J&S Industries
06.2014 - 06.2019
Assistant Manager
American Cellular, Verizon Retailer
04.2011 - 12.2014
Sales Associate
Kirby Vacuums
01.2011 - 12.2012
High School Diploma -
Dyersburg High School