David Cephas
Dover,DE
Summary
Dynamic sales professional with a proven track record at K Hovnanian Homes, excelling in lead generation and customer relationship management. Skilled in persuasive communication and objection handling, I effectively converted prospects into satisfied buyers, enhancing customer loyalty and driving sales growth. Committed to delivering exceptional service and fostering lasting client connections.
Overview
15
15
years of professional experience
Work History
Sales Consultant
K Hovnanian Homes
03.2015 - 09.2025
- Engaged customers to identify needs and recommend appropriate products.
- Learned product features and benefits to effectively communicate with clients.
- Employed active listening skills to address customer inquiries and resolve issues efficiently.
- Followed up with existing customers to provide additional support and address concerns.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied buyers.
Sales Associate
Sleepys
06.2010 - 03.2015
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Trained new associates on sales techniques and customer service best practices.
- Implemented merchandising strategies to optimize product displays and increase sales visibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
No Degree - Electrical Engineering
Delaware Technical Community College
DEHigh School Diploma -
James H. Groves High School
Woodside, DESkills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Persuasive communication
- Prospecting skills
- Closing techniques
- Lead generation
- Prospect qualification
Timeline
Sales Consultant
K Hovnanian Homes
03.2015 - 09.2025
Sales Associate
Sleepys
06.2010 - 03.2015
No Degree - Electrical Engineering
Delaware Technical Community College
High School Diploma -
James H. Groves High School
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