David Chachere
Carencro,LA
Summary
Accomplished Postmaster at USPS and Ultrasound Technologist at XRI, I leveraged operational policies and safety procedures to enhance efficiency and customer satisfaction, achieving a 90% increase in satisfaction rates. Skilled in employee management and innovative technology integration, I drove significant improvements in service delivery and operational productivity. Organized Postmaster looking to build upon skills and tackle new responsibilities. Adept at organizing and processing incoming and outgoing mail. Customer-oriented and analytical with sound knowledge of available postal services and postal rates. Friendly Postmaster with 12 years of experience managing daily postal operations. Directs and coordinates operation, management and support services. Develops detailed reports of all post office activities. Proven history of training, managing and evaluating performance for up to 30 employees. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
USPS Postmaster
USPS
Port Barre, LA
10.1993 - 06.2017
- Assisted customers in determining proper postal service to align with individual needs.
- Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
- Maintained a clean and organized post office environment, ensuring smooth daily operations and optimal working conditions for employees.
- Monitored inventory levels to ensure adequate supplies were available for daily operations while minimizing waste from overstocking items.
- Conducted periodic audits of financial records to maintain accuracy, transparency, and adherence to budgetary guidelines.
- Collaborated with other postmasters in the region to share best practices, enhancing overall postal service quality.
- Ensured compliance with USPS regulations by regularly reviewing policies and procedures, maintaining up-to-date knowledge on relevant changes.
- Hired, trained, and evaluated performance of 5 employees.
- Developed strong relationships with local businesses, promoting postal services and generating revenue growth.
- Enhanced customer satisfaction with prompt responses to inquiries and timely issue resolution.
- Oversaw the successful integration of new technology into daily routines, increasing efficiency and accuracy of mail processing.
- Streamlined postal operations for increased productivity through effective staff training and resource allocation.
- Facilitated effective communication between staff members by holding regular meetings and encouraging open dialogue on workplace issues or suggestions for improvement.
- Managed flow, operations and management services for over 40 daily post office visitors.
- Developed and maintained detailed reports of all post office activities using [Software].
- Implemented cost-saving measures that reduced operational expenses without compromising service levels or employee satisfaction.
- Efficiently and kindly handled customer complaints and issues to increase satisfaction rates by 90%.
- Reduced wait times for customers through efficient queue management strategies during peak hours.
- Boosted workplace morale through the implementation of employee recognition programs and regular team-building activities.
- Issued and cashed 55 daily money orders worth over $4775.00.
- Increased revenue generation by optimizing retail offerings within the post office lobby area based on customer demand patterns.
- Addressed safety concerns proactively by conducting frequent inspections of facilities and equipment, implementing necessary repairs or upgrades as needed.
- Coordinated with law enforcement agencies to address any security concerns or incidents involving the post office, ensuring a safe environment for employees and customers.
- Used [Software] to manage rent collection and billing for 535 post office boxes.
- Improved mail delivery efficiency by implementing innovative sorting and distribution processes.
Ultrasound Technologist
XRI
Lafayette, LA
03.1988 - 10.1993
- Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.
- Maintained a strong safety culture within the NDT department by adhering to established best practices and promoting awareness among team members.
- Streamlined reporting processes by creating clear and concise documentation of findings for engineering teams to review.
- Increased equipment reliability with thorough evaluation of weld quality using visual inspection and other NDT methods.
- Assisted in maintaining industry compliance by adhering to established procedures, codes, and standards during inspections.
- Supported project completion timelines with timely execution of scheduled inspections and tests.
- Reduced inspection time with the efficient use of ultrasonic, radiographic, and magnetic particle testing methods.
- Performed liquid dye penetrant tests on piping and vessels to inspect for discontinuities and cracks.
- Contributed to increased product quality by identifying defects in raw materials and finished goods through NDT methods.
- Conducted liquid penetrant tests to locate surface cracks by coating objects with fluorescent dyes, cleaning excess penetrants and applying developers.
- Analyzed and interpreted data, schematics and manuals to determine specifications, inspection and testing procedures, adjustments and certifications of instruments required.
- Improved inspection accuracy by performing visual and dimensional examinations on various equipment and materials.
- Expanded company service offerings by staying current on emerging technologies within the NDT field.
- Evaluated and reported inner structure and flaws by preparing scaled diagrams pinpointing defects.
- Developed customized testing procedures for unique applications, ensuring accurate results tailored to specific client needs.
- Implemented corrective actions based on NDT findings, resulting in improved manufacturing processes.
- Used sonic measurements to map presence of imperfections within objects.
- Optimized resource allocation by effectively managing multiple projects simultaneously while meeting strict deadlines.
- Selected, calibrated, or operated equipment used in non-destructive testing of products or materials.
- Prepared reports on non-destructive testing results.
- Communicated with employees and upper management to convey concerns, status updates and other pertinent information.
Education
Remedial
UL of Lafayette
Lafayette, LAHigh School Diploma -
Lawtell High School
Lawtell, LA05.1978
Skills
- Operational policies knowledge
- Safety Procedures
- Postal regulations
- Deadline-oriented
- Employee Training
- Customer-Oriented
- Workload Management
- Environmental awareness
- Security Protocols
- Records Management
- Mail Sorting
- Records Maintenance
- Postal product pricing
- Mail distribution
- Labor Relations
- Postal Equipment
- Cash Handling
- Office Administration
- Staff Training
- Employee Management
- Delivery Scheduling
- Mail Management
- Supply Requisition
Timeline
USPS Postmaster
USPS
10.1993 - 06.2017
Ultrasound Technologist
XRI
03.1988 - 10.1993
Remedial
UL of Lafayette
High School Diploma -
Lawtell High School