DAVID COLIZZO
Denver,CO
Summary
Results-driven logistics professional recognized for exceptional customer service and client relations. Proven ability to excel in high pressure environments. Multi-faceted experience in operations, business development, management, team leading and relationship building.
Overview
31
31
years of professional experience
Work History
Managing Partner
Expedited Transportation Solutions LLC
Denver, CO
10.2015 - Current
- Managed all freight brokering tasks including quoting, booking, carrier vetting/setup, invoicing, and customer follow-up to ensure seamless daily operations and a smooth work flow
- Enhanced customer satisfaction by developing lasting relationships, and by establishing clear communication channels and addressing concerns promptly.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Oversaw staff training and development, enhancing team development
Account Executive
R+L TRUCKLOAD SERVICES
Denver, USA
12.2010 - 12.2014
- Successfully built assigned client base from 15 to 248 in less than one year.
- Continuously achieved or surpassed $100K monthly revenue goal through strategic business development.
- Uncovered new business partnerships, managed account base, negotiated freight rates, and planned logistics services to ensure timely product transportation.
- Applied networking, cold calling, and promotional strategies to generate leads and enhance client engagement.
- Perform all aspects of new sales development encompassing research, identification, and targeting of potential clientele.
- Maintained high client satisfaction and retention by assessing needs and delivering quality service.
- Selected for superior performance to represent branch at team building conference.
- Provided logistics services to third-party clients.
Managing Partner
EXPEDITED MEDIA SOLUTIONS
Inglewood, USA
12.2004 - 12.2009
- Led operations for full-scale distribution and fulfillment company.
- Facilitated logistics for domestic/international product fulfillment, ensuring timely and efficient delivery that met customer requirements.
- Coordinated freight forwarding for entertainment industry clients, including Universal and NBC Group, ensuring seamless operations.
- Developed innovative strategies that enhanced overall productivity and efficiency within the organization.
- Effectively built key relationships resulting in growth of client base and increased customer satisfaction.
- Assured compliance to guidelines through maintenance of the TSA database.
- Contributed on all levels of organization; equally willing to complete executive and/or entry-level tasks.
Manager – Entertainment Division
MIDNITE EXPRESS
Inglewood, USA
12.2003 - 12.2004
- Streamlined operations across call center, airfreight, and distribution departments, ensuring seamless service delivery.
- Recruited, trained, and managed team of 30+ employees, fostering a collaborative work environment.
- Integrated customer service, distribution, and airfreight operations to enhance workflow and service coordination.
- Developed cross-training program enabling all 3 departments to function as one cohesive unit.
- Facilitated critical and secure logistics operations for diverse industries, enhancing overall service reliability.
Distribution/Logistics Supervisor
MIDNITE EXPRESS
Inglewood, USA
12.1997 - 12.2003
- Promoted from customer service position to role as Distribution/Logistics Supervisor after initial 90 days of employment based on strong organization and leadership abilities.
- Oversaw distribution operations by reviewing and prioritizing orders, dispatching pick-ups, and coordinating local deliveries to ensure timely service.
- Delivered critical and security-sensitive global transportation and logistics services across diverse industries.
- Handled documentation, invoicing, and billing processes to maintain accurate records and facilitate smooth transactions.
- Resolved escalated service issues while maintaining positive interaction with clients.
- Gained a reputation for providing exceptional client service and effectively growing and retaining the client base.
Office Manager
NAMCO INC.
North Hollywood, USA
12.1994 - 12.1996
- Managed front-office operations and administration, ensuring smooth daily functioning of the company.
- Oversaw job processing and invoice preparation, contributing to accurate billing and timely payments.
- Processed client orders accurately
- Handled inventory maintenance and coordinated shipping paperwork along with pick-up and delivery logistics.
- Demonstrated quality work ethic resulting in promotion from warehouse to office management.
- Built productive relationships with owner, business associates, and industry professionals leading to further career opportunities and successful partnerships.
- Coordinated project fulfillment for movie studios.
Education
Associate of Arts - Written Communications
Keystone College
La Plume, PennsylvaniaSkills
- Customer Service
- Management
- Operations
- Vendor and Client Relationships
- Distribution & Logistics
- Freight brokerage
- Logistics management
- Compliance oversight
- Account management
- Business development
- Customer relations
- High-pressure environments
Timeline
Managing Partner
Expedited Transportation Solutions LLC
10.2015 - Current
Account Executive
R+L TRUCKLOAD SERVICES
12.2010 - 12.2014
Managing Partner
EXPEDITED MEDIA SOLUTIONS
12.2004 - 12.2009
Manager – Entertainment Division
MIDNITE EXPRESS
12.2003 - 12.2004
Distribution/Logistics Supervisor
MIDNITE EXPRESS
12.1997 - 12.2003
Office Manager
NAMCO INC.
12.1994 - 12.1996
Associate of Arts - Written Communications
Keystone College