DAVID CORBIDGE
Claims
Peoria,AZ
Summary
Results-driven Auto Damage Adjuster at GEICO with expertise in claims processing and fraud detection. Demonstrated integrity and attention to detail while consistently exceeding performance targets. Proven ability to estimate repair costs and effectively communicate with policyholders, enhancing customer satisfaction and streamlining claims resolution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Auto Damage Adjuster
GEICO
09.2019 - 08.2025
- Evaluated auto damage claims to determine settlement amounts and coverage eligibility.
- Collaborated with repair facilities to assess vehicle damage and recommended necessary repairs.
- Conducted thorough inspections of damaged vehicles, documenting findings for claims processing.
- Communicated effectively with policyholders to explain claim processes and address concerns.
- Served as a trusted resource within the team, providing support and guidance for colleagues when faced with challenging situations or complex claims.
- Consistently met or exceeded performance targets related to claim cycle time, accuracy, and customer satisfaction scores.
Technical Support Representative
Cox Communications
06.2017 - 09.2019
- Provided technical support for software and hardware issues, resolving customer inquiries efficiently.
- Assisted in troubleshooting complex system problems using remote diagnostic tools.
- Collaborated with cross-functional teams to enhance product knowledge and improve support processes.
- Led initiatives to streamline ticketing system, reducing response times and improving customer satisfaction.
- Provided detailed product support through various communication channels, enhancing customer satisfaction.
- Resolved technical issues for customers, ensuring timely and effective solutions.
Education
Auto Damage Certificate - Auto Damage Repair
Auto Damage Training Academy
Ashburn, VA10-2019
Skills
- Integrity and ethics
- Claims processing proficiency
- Estimating repair costs
- Claims investigation
- Insurance regulations knowledge
- Fraud detection
- Insurance policy knowledge
- Time management
- Auto body repair
- Decision-making skills
- Attention to detail
Certification
- Licensed Appraiser in AZ (resident state), and TX (non-resident state)
Timeline
Auto Damage Adjuster
GEICO
09.2019 - 08.2025
Technical Support Representative
Cox Communications
06.2017 - 09.2019
Auto Damage Certificate - Auto Damage Repair
Auto Damage Training Academy