To secure a position that offers me the opportunity for advancement, growth and success while utilizing my skills and work ethic.
Overview
22
22
years of professional experience
Work History
Sales Associate
England Furniture
Tazewell, TN
03.2025 - Current
Enhanced customer experience through personalized service and product recommendations.
Managed inventory levels, ensuring timely restocking and organization of merchandise displays.
Conducted product demonstrations, increasing customer engagement and driving sales conversions.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Self-Employed
Self Employed Services
Tazewell, TN
10.2021 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Online Personal Shopper
Walmart
Middlesboro, KY
10.2023 - 11.2024
Curated personalized shopping experiences based on individual client preferences and needs.
Utilized advanced inventory management systems to track product availability and optimize selections.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Consistently met deadlines and quality goals for accuracy and timeliness.
Participated in team meetings and staff training sessions.
Streamlined order processing workflows, enhancing efficiency in order fulfillment and delivery scheduling.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Inventory Specialist
England Furniture
Tazewell, TN
03.2020 - 09.2023
Managed inventory levels to ensure optimal stock availability and minimize discrepancies.
Conducted regular audits and reconciled inventory records for accuracy and compliance.
Streamlined receiving and stocking processes, improving efficiency in warehouse operations.
Implemented new inventory management software, enhancing tracking capabilities and reporting accuracy.
Developed standardized procedures for inventory handling, increasing consistency across operations.
Seasonal Delivery Driver
United Postal Service
12.2020 - 01.2021
Operated delivery vehicles to ensure timely and efficient package transportation.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Maintained accurate records of deliveries, including signatures and package conditions.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Sales
Verizon Wireless/Russell Cellular
10.2019 - 06.2020
Assisting customers in any way needed, inventory, accepting payments.
Boosted sales revenue by implementing effective sales strategies and monitoring team performance.
Boosted sales by effectively organizing and replenishing merchandise on the sales floor.
Front Desk Clerk
Sleep Inn & Suites
01.2019 - 10.2019
Registering/booking guests in and out of their rooms, while accommodating any special requests. Serve as guests’ first point of contact and manage all aspects of their accommodation.
Managed front desk operations, ensuring smooth check-in and check-out processes.
Provided exceptional customer service, resolving guest inquiries and complaints effectively.
Coordinated room assignments, optimizing occupancy rates and guest satisfaction.
Substitute Teacher
Lee County Public Schools
01.2004 - 01.2009
Effectively teach regular and special education classes while demonstrating an ability to manage classroom responsibilities and easily establish a rapport with students and faculty.
Implemented lesson plans to facilitate engaging learning experiences for diverse student populations.
Adapted instructional strategies to meet varying classroom needs and learning styles effectively.
Collaborated with school staff to maintain a supportive learning environment during teacher absences.
ER/Trauma Clerk
Claiborne Medical Center
02.2007 - 10.2008
Obtain pertinent personal and insurance information from incoming patients for admission to the emergency room while assisting with all clerical aspects of emergency room functions and procedures.
Night Auditor
Farmers and Miners Bank
01.2004 - 12.2005
Performed general bookkeeping duties.
Reconciled discrepancies in daily transactions, enhancing overall operational efficiency.
Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
Managed nightly financial close processes, ensuring accuracy and compliance with banking regulations.
Education
Graduated LPN School -
Lee County Career and Technical Center
Ben Hur, Virginia
01.2011
Public and Allied Health
East Tennessee State University
Johnson City, Tennessee
01.2007
Respiratory Therapy
KCTCS
Middlesboro, Kentucky
01.2006
Studies centered around business and advanced courses
Thomas Walker High School
Ewing, Virginia
01.2003
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Flexible schedule
Cleaning techniques
Timeline
Sales Associate
England Furniture
03.2025 - Current
Online Personal Shopper
Walmart
10.2023 - 11.2024
Self-Employed
Self Employed Services
10.2021 - Current
Seasonal Delivery Driver
United Postal Service
12.2020 - 01.2021
Inventory Specialist
England Furniture
03.2020 - 09.2023
Sales
Verizon Wireless/Russell Cellular
10.2019 - 06.2020
Front Desk Clerk
Sleep Inn & Suites
01.2019 - 10.2019
ER/Trauma Clerk
Claiborne Medical Center
02.2007 - 10.2008
Substitute Teacher
Lee County Public Schools
01.2004 - 01.2009
Night Auditor
Farmers and Miners Bank
01.2004 - 12.2005
Public and Allied Health
East Tennessee State University
Respiratory Therapy
KCTCS
Studies centered around business and advanced courses