David Cruz-perez
Homestead,FL
Summary
Driven leader with proven expertise in team leadership and complex problem-solving, honed at INTERMEX and the United States Army. Excelled in driving sales, managing budgets, and enhancing customer satisfaction through exceptional service and communication. Demonstrated ability to meet critical deadlines, ensuring operational excellence and efficiency. Talented Manager with expert team leadership, planning and organizational skills built during successful career.
Overview
9
9
years of professional experience
Work History
Manager
INTERMEX
2015.03 - Current
- Manage all control all costs of establishment
- Ensure high levels of customer satisfaction
- Go the extra mile to drive sales
- Process POS (point of sale) purchases
- Build productive trust relationships with customers
- Solid communication and customer service skill
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Infantryman (11B)
United States Army
2018.01 - 2018.05
- Maintained high levels of personal accountability by meeting strict standards for grooming, uniform appearance, punctuality, and conduct at all times.
- Provided first aid and medical assistance to injured personnel during high-stress combat situations.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Education
Public Safety - Basic Law Enforcement
College of Florida Keys
Key Largo10.2020
High School Diploma -
Mavericks High School
Homestead, FL06.2017
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales management
- Business Administration
- Budget Control
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Infantryman (11B)
United States Army
2018.01 - 2018.05
Manager
INTERMEX
2015.03 - Current
Public Safety - Basic Law Enforcement
College of Florida Keys
High School Diploma -
Mavericks High School
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