Dynamic Communications Supervisor with expertise in team management, quality control, and workforce optimization. Proven track record in mentoring specialists and coordinating schedules to enhance operational efficiency.
Began my career as a 911-Operator in 1987 handling emergency and non-emergency calls. Handling those calls asking the proper questions for officer safety and the safety of the public.
After a year I worked as Dispatcher handling calls for service and disseminating to the proper units in the field. For 10 years I worked as a dispatcher and crossed as a Supervisor before getting promoted.
Attended several Leadership and Law Enforcement related classes through out my career.