Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David Diaz-Robinson

Stuart,FL

Summary

Adept at critical thinking and attention to detail, I leveraged these skills at Wawa to enhance team efficiency and customer satisfaction. My experience spans from HVAC system precision work at Avalon Air And Heating to chemical balancing at Aqua Shark Pools. I believe my diverse skillset at a young age shows my adaptability and strong work ethic which would make a great addition to any team.

Overview

5
5
years of professional experience

Work History

Customer Service Associate Team Leader

Wawa
Stuart, FL
02.2024 - 02.2025
  • Assisted customers with navigating online platforms, demonstrating patience and technical expertise when needed
  • Mentored new associates, fostering a supportive work environment and strong team dynamics
  • Streamlined team workflow for improved efficiency in handling customer inquiries and resolving issues
  • Managed escalated customer situations effectively, maintaining professionalism while working towards resolutions

Warehouse Package Handler

Fed Ex Ground
Port Saint Lucie, FL
08.2023 - 01.2024
  • Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions
  • Removed jams and unblocked conveyor system to maintain flow of goods
  • Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight

Certified Home Inspector

Mueller Reports
Port Saint Lucie, FL
03.2023 - 07.2023
  • Demonstrated meticulous attention to detail during inspections by closely examining all accessible areas of homes, including attics, crawlspaces, and basements
  • Enhanced client satisfaction by conducting thorough home inspections and providing comprehensive reports
  • Improved homeowner safety by identifying potential hazards during inspections and recommending necessary repairs
  • Reported on wear and tear and general functionality of roofing, estimating remaining life and recording any noted leaks, missing shingles or other structural or functional deficiencies

Pool Technician

Aqua Shark Pools
Jensen Beach, FL
08.2022 - 02.2023
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized
  • Maintained clean, safe and appropriately stocked company vehicle
  • Worked with diverse types of weather and ground conditions
  • Demonstrated to customers proper methods for operating equipment after it had been installed

Pool Technician

Hil-Billy Pools
Indiantown, FL
06.2021 - 07.2022
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized
  • Maintained clean, safe and appropriately stocked company vehicle
  • Worked with diverse types of weather and ground conditions
  • Demonstrated to customers proper methods for operating equipment after it had been installed

Construction Worker

Moss Construction
West Palm Beach
01.2021 - 04.2021
  • Assisted with successful, time-sensitive renovations of various structures
  • Gathered and disposed of worksite debris to remove safety hazards
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion
  • Managed inventory of construction materials, minimizing waste and reducing costs
  • Used variety of hand and power tools to complete tasks
  • Cleaned and maintained tools, equipment and worksites

HVAC Technician

Avalon Air And Heating
Hobe Sound, FL
07.2020 - 12.2020
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work
  • Performed troubleshooting on HVAC systems to determine root cause of issues
  • Repaired and replaced motors, bearings and belts
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality
  • Evaluated status of refrigeration liquids for safety and compliance purposes
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail

Line Cook

Taco Bell
Stuart, FL
09.2019 - 02.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination
  • Maintained well-stocked stations with supplies and spices for maximum productivity
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products

Education

High School Diploma -

Martin County Highschool
Stuart, FL
05.2021

Skills

  • Time management
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Training and coaching
  • Delegation and supervision
  • Customer service
  • Adaptability and flexibility

Languages

Spanish, Native speaker

Timeline

Customer Service Associate Team Leader

Wawa
02.2024 - 02.2025

Warehouse Package Handler

Fed Ex Ground
08.2023 - 01.2024

Certified Home Inspector

Mueller Reports
03.2023 - 07.2023

Pool Technician

Aqua Shark Pools
08.2022 - 02.2023

Pool Technician

Hil-Billy Pools
06.2021 - 07.2022

Construction Worker

Moss Construction
01.2021 - 04.2021

HVAC Technician

Avalon Air And Heating
07.2020 - 12.2020

Line Cook

Taco Bell
09.2019 - 02.2020

High School Diploma -

Martin County Highschool

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David Diaz-Robinson