David DiMaio
Maple Shade,NJ
Summary
Extensive experience in customer service and HVAC installation, notably with Ward Heating and Cooling. Excellent in problem solving and team collaboration, adept at installing central air systems and ensuring customer satisfaction. Ability to maintain a clean workspaces and efficiently manage tasks, showcasing a commitment to excellence and client respect.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Wawa
01.2023 - Current
- As a customer service associate at Wawa, my job is to maintain a professional and positive attitude while assisting customers.
- I am very diverse, working at all stations in my store, including the deli station, the beverage station, the snack station, and the register. I also work as a fuel associate when needed.
- I always maintain a clean work area and work efficiently to get all my tasks done before my shift is over.
HVAC Installer/ Apprentice
Ward Heating and Cooling
07.2022 - 09.2022
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Installed central air system, including piping for gas lines, piping for condensate drains, and piping for intake and exhaust pipes.
- Ran air conditioning line sets and electrical wiring.
- Brazed and soldered pipes for water heaters and air conditioning refrigeration lines.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Performed regular maintenance and check ups on central air systems
Education
High School Diploma - HVAC And Refrigerator
Burlington County Institute of Technology
Westampton, NJ06.2023
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Stock replenishment
- Complex Problem-solving
- Use of hand tools
- Use of power tools
- Soldering and brazing
- Running and fitting pipe
- Running electrical wiring
- Reading electric diagrams
- Installing central air systems
- Installing split A/C systems
- Fitting condensate lines
- How to safely work with refrigerants
- Vacuuming A/C line sets
- Charging A/C lines
- Repairing furnaces and A/C systems
- Order of operations of furnaces
- Order of operations of A/C systems
- Keeping a clean work area
Certification
Universal EPA section 608 certification
OSHA 10- hour Construction Safety and Health
TracPipe PS-11
Timeline
Customer Service Associate
Wawa
01.2023 - Current
HVAC Installer/ Apprentice
Ward Heating and Cooling
07.2022 - 09.2022
High School Diploma - HVAC And Refrigerator
Burlington County Institute of Technology
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