Detail-oriented Field Technician with proven skills in conducting thorough inspections and ensuring compliance with safety regulations. Expertise in executing quality checks and supporting project execution to drive operational excellence.
Utilized mathematical skills and understanding of engineering principles to design new products.
Accurately fielded and submitted legal documents for installation crews to support project execution.
Executed post-inspections on finished projects to confirm quality and adherence to standards.
Recorded detailed measurements and evaluated the condition of power line structures for new project permits.
Certified Alarm Technician
MidArk Security
Quiman, AR
04.2020 - 11.2022
Repaired faulty equipment, such as cameras, sensors, keypads, and motion detectors.
Created detailed reports of all work performed on each system installation or repair job.
Ensured compliance with industry standards and regulations during installations.
Documented system installations and maintenance activities accurately in records.
Diagnosed complex technical issues related to the operation of an alarm system quickly and accurately.
Configured wireless communication devices used in conjunction with alarm systems for remote access capabilities.
Assisted with the design of customized security solutions based on individual customer needs.
Installed and configured alarm systems in residential and commercial properties.
Field Technician
AT&T
North Little Rock, Arkansas
05.2015 - 02.2022
Installed and maintained telecommunications equipment, on both fiber optic circuits and copper in residential and commercial settings.
Adhered to safety protocols while performing installations and repairs in diverse environments.
Drove company vehicles to and from customer locations to perform field maintenance.
Resolved customer inquiries promptly while providing excellent customer service at all times.Utilized diagnostic tools to identify technical problems in various systems.
Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
Created detailed reports documenting all work performed onsite including labor, materials and expenses incurred during service calls.
Investigated root causes of recurring problems with specific hardware or software configurations.
Planned installations or service calls by evaluating location, locating access and laying-out equipment and wiring plans.
Monitored system performance remotely using diagnostic tools such as ping utilities or network monitoring software