David Eckert
Noble,Oklahoma
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
7-11 Convenience Store
12.2021 - Current
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Redeemed coupons to discount purchases.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Resolved customer complaints and maintained clean and tidy checkout area.
Customer Service Representative
Sitel
12.2018 - 04.2021
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
Skills
- Drawer Management
- Merchandise Restocking
- Customer Complaint Resolution
- Payment Collection
Timeline
Customer Service Cashier
7-11 Convenience Store
12.2021 - Current
Customer Service Representative
Sitel
12.2018 - 04.2021