David Estrada-Crivas
Thonotosassa,FL
Summary
Dedicated and reliable, with a proven track record at Publix for enhancing customer satisfaction through exceptional service and accurate transaction handling. Excelled in mentoring staff, showcasing strong leadership and customer assistance skills. Demonstrated patience, empathy, and a solid work ethic, significantly improving team performance and customer feedback.
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Skilled at communication with dedication to efficiency and accuracy.
Overview
1
1
year of professional experience
Work History
Cashier
Publix
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Associate of Arts - Finance
Hillsborough Community College
Tampa, FL01-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- Cash handling
- Conflict resolution
- Product knowledge
- Staff training
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Interests
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Creative Writing
- Running
- Historical Exploration
- Chess
- Music
- Reading
Timeline
Cashier
Publix
09.2023 - Current
Associate of Arts - Finance
Hillsborough Community College
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