DAVID FLORES
Albuquerque,NM
Summary
Dynamic Field Sales Representative with many years of record-setting sales of wide array of industrial products and services. Committed to deeply understanding needs of customers, building customer rapport and trust through informative presentations and promotional offerings. Articulate communicator and product expert with dedication to meeting client needs. Technically astute, people-person with constant drive to win business and beat competition. Skilled in communication, negotiation, and problem-solving. Strong team player and leader with a proactive approach and a dedication to achieving targets.
Overview
13
13
years of professional experience
Work History
Field Sales Professional
Xfinity Comcast
Albuquerque, NM
01.2023 - Current
- Conducted regular customer visits, presentations, and product demonstrations to effectively promote products and services.
- Developed relationships with key decision makers at prospective accounts in order to secure long-term partnerships.
- Developed and implemented sales strategies to increase market share in assigned territory.
- Collaborated with cross-functional teams to ensure successful execution of sales initiatives.
- Cultivated trusting and loyal professional relationships with customers and thoroughly addressed customer concerns to reach mutually profitable solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Lead Sales Key Holder
Verizon Wireless
Santa Fe, NM
04.2017 - 11.2021
- Assisted management in developing plans for future growth initiatives based on market research data.
- Trained new staff members on product knowledge, sales techniques and customer service skills.
- Developed and implemented strategies to increase sales and customer satisfaction.
- Provided feedback on employee performance, identified areas for improvement and implemented corrective actions when necessary.
- Motivated team members to reach individual and collective goals.
- Assisted in developing marketing materials such as flyers or brochures to promote upcoming events or specials at the store.
- Organized promotional events such as special discounts or contests that increased store traffic and boosted sales revenue.
General Manager
RadioShack/Sprint
Santa Fe, NM
09.2011 - 04.2017
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Built and maintained loyal, long-term customer relationships through effective account management.
Education
Some College (No Degree) - Media Arts
University of New Mexico
Albuquerque, NMSkills
- Territory Management
- Sales Reporting
- Goal-Oriented
- CRM proficiency
- Pipeline Management
- Team Collaboration
- Product Demonstrations
- Customer Engagement
- Casual Understanding of Spanish Language
- Develop Strong Lasting Relationships
Timeline
Field Sales Professional
Xfinity Comcast
01.2023 - Current
Lead Sales Key Holder
Verizon Wireless
04.2017 - 11.2021
General Manager
RadioShack/Sprint
09.2011 - 04.2017
Some College (No Degree) - Media Arts
University of New Mexico