David Friss
Birmingham
Summary
Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Banquet Captain, Server
The Club
08.2023 - Current
- Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
- Coordinated with event planners for seamless event organization, leading to increased positive reviews.
- Improved overall service quality by conducting regular staff training sessions and performance evaluations.
- Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
- Streamlined setup processes to optimize room turnover times between events, enhancing customer satisfaction.
- Developed creative solutions for unforeseen issues during events, minimizing disruptions while maximizing guest satisfaction.
Server/Waiter
Mountain Brook Club
03.2020 - 07.2023
- Providing high-level food and beverage service, Food expediting
Sales Expert/Crime Prevention Supervisor
Alder Security
05.2022 - 09.2022
- Promoted and sold Alder Security products to prospective customers, achieving sales targets
- Handled customer issues and provided solutions based on feedback to enhance customer satisfaction
- Demonstrated effective communication skills, ensuring customers' needs were met
- Gained expertise in sales and improved sales techniques to maximize results.
Restaurant Assistant Manager
Kristinus Wine Estate
08.2017 - 04.2019
- Led a team of servers and mentored them to deliver high-level food and beverage services
- Conducted wine estate tours in three languages (Hungarian, English, and German) and guided wine tastings
- Managed supply ordering for the bar and successfully introduced local wines, enhancing the menu offerings
- Implemented fine dining service standards, resulting in improved customer experiences.
Head Cashier/Customer Service Associate/Student Team Leader
TESCO, Inc
08.2014 - 08.2017
- Ensuring excellent customer service and maintaining a positive shopping experience
- Led a team of student cashiers
- Providing guidance on employee development
- Collaborated with the team to develop operational action plans and achieve store goals
- Monitored product quality and freshness to uphold TESCO's standards
- Addressed customer concerns promptly and achieved appropriate resolutions.
Education
Associate degree - Business Accounting and Finance
Jefferson State Community College
Birmingham, AL05.2025
Skills
- Detail oriented
- Competent Microsoft Power Point
- Proficient Microsoft Excel
- Tax Return Filing
- Proficient POS
- Staff Leadership
- Revenue assessment
- Committed and determined
- Cooperation and teamwork
- Productivity
- Accountability and responsibility
- Desire to learn
- Integrity
- Restaurant Management
- Serving Experience
- Bartending
- Microsoft Office
- Payroll
Certification
CPR Certification, 05/01/22, 05/01/24
Languages
English
Full Professional
Hungarian
Native or Bilingual
German
Elementary
Spanish
Elementary
Timeline
Banquet Captain, Server
The Club
08.2023 - Current
Sales Expert/Crime Prevention Supervisor
Alder Security
05.2022 - 09.2022
Server/Waiter
Mountain Brook Club
03.2020 - 07.2023
Restaurant Assistant Manager
Kristinus Wine Estate
08.2017 - 04.2019
Head Cashier/Customer Service Associate/Student Team Leader
TESCO, Inc
08.2014 - 08.2017
Associate degree - Business Accounting and Finance
Jefferson State Community College
CPR Certification, 05/01/22, 05/01/24
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