David Gallardo
Baldwinsville,NY
Summary
Fast-learning professional, Well versed in multiple industries
Overview
18
18
years of professional experience
1
1
Certification
Work History
Service Manager
Burdick BMW
Cicero
12.2009 - 04.2024
- I oversaw approximately 20 people on a daily basis and maintain a successful and profitable department
- I have broken all-time sales records multiple times in my tenure
- Working for a luxury brand I was expected to maintain high levels of customer satisfaction, employee retention and engagement, as well as sales numbers
- In 2022 I set record sales numbers for a 40+ year company and have continued that success regularly
- In 2023, I broke records for the highest grossing sales months ever.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Reviewed customer billing statements for accuracy prior to release.
- Resolved customer complaints quickly and effectively.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
Service Advisor
Bresee Chevrolet
Liverpool
04.2006 - 06.2009
- Meet and greet customers
- Write repair orders
- Sell needed services and recommended work from Technicians
- Work closely with upper management.
Education
John C Birdlebough High School
Skills
- Auto Service Management
- Automotive Repair
- Management
- Brake Repair
- Sales
- Microsoft Word
Certification
Motorcycle License, Present
Timeline
Service Manager
Burdick BMW
12.2009 - 04.2024
Service Advisor
Bresee Chevrolet
04.2006 - 06.2009
John C Birdlebough High School