Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Service Advisor
Sunset Cadillac Sarasota
Sarasota
2025.07 - Current
Greeted customers and addressed their needs in a professional manner.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Ensured that all customer inquiries were handled promptly and accurately.
Used Car Dealer
SRQ AUTO SALES
Sarasota
2023.08 - 2025.07
Managed inventory levels to ensure optimal stock of used vehicles.
Assisted customers in selecting vehicles based on needs and preferences.
Negotiated purchase agreements with suppliers to secure favorable pricing.
Developed marketing strategies to promote used vehicle offerings effectively.
Processed title transfers after sales were completed.
Negotiated prices with customers and assisted in settling financing options.
Service Advisor
Infiniti of Sarasota
4950 Clark Rd
2014.03 - 2023.08
Explained amount for expected services and provided detailed answers to customer questions
Assisted customers with inquiries and service appointments.
Managed customer complaints and resolved issues promptly.
Greeted customers and addressed their needs in a professional manner.
Developed and maintained strong relationships with customers to ensure repeat business.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.