David Hammond
Mentor,OH
Summary
Dynamic District Manager with proven leadership in operations management, team development, and strategic planning. Expertise in driving revenue growth and enhancing guest satisfaction across multi-unit locations.
Overview
26
26
years of professional experience
Work History
District Manager
Extended Stay America
Charlotte, NC
09.2019 - 05.2026
- Led operational strategies to enhance guest satisfaction and increase occupancy rates.
- Supervised various locations, in multiple states, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Mentored junior managers, promoting professional growth and leadership development within the team.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
- Implemented cost-control measures, optimizing budget allocation across multiple locations.
- Conducted regular audits of property operations, ensuring compliance with brand standards and regulations.
Regional Director of Operations
Woodspring Suites Hotels
Charlotte, NC
01.2009 - 08.2019
- Directed operational strategy to enhance guest satisfaction and ensure brand standards across multiple locations over nine states.
- Led cross-functional teams to implement process improvements, increasing efficiency in hotel operations.
- Oversaw budgeting and financial performance, driving revenue growth through strategic planning initiatives.
- Mentored department managers to improve team performance and foster a culture of accountability and excellence.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Championed new technology adoption within the region to enhance operational capabilities and improve overall efficiency levels.
- Built a cohesive regional team through effective recruitment, hiring, onboarding, and ongoing staff development efforts.
Store Manager
Lowes Home Improvement Stores
Mooresville, NC
10.2000 - 12.2008
- Led daily store operations, ensuring compliance with company policies and safety standards.
- Developed and implemented strategies to enhance customer service and satisfaction.
- Managed inventory levels, optimizing stock replenishment processes to reduce shortages.
- Trained and mentored staff, fostering a collaborative work environment focused on performance improvement.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Education
Associate of Arts - Communications
California State University, Fullerton
Fullerton, CA05-1995
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Goal setting and performance metrics
- Operations management
- Team development
- Multi-unit management
- Revenue generation
- Territory management
- Sales forecasts
- Vendor management
- Relationship building
Timeline
District Manager
Extended Stay America
09.2019 - 05.2026
Regional Director of Operations
Woodspring Suites Hotels
01.2009 - 08.2019
Store Manager
Lowes Home Improvement Stores
10.2000 - 12.2008
Associate of Arts - Communications
California State University, Fullerton
President's Club Winner
Top overall performer for District Manager in KPI's for Financial, Guest Services and Employee retention achievement.