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Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Hi, my name is Yvonne Cisneros I am
Versatile and results-oriented multi-unit leader with a proven track record of driving operational excellence, building high performing teams, and delivering exceptional guest experiences across multiple locations. Over 4 years of leadership experience in both retail and starting my food service industries, with a strong focus on talent development, team engagement, and strategic execution. Recognized for the ability to lead with purpose, optimize processes, and exceed performance goals. Bilingual in English and Spanish, with a passion for fostering inclusive, growth-driven work environments aligned with brand values.

Dynamic Shift Lead with proven expertise in customer service excellence and cash handling from tenure at It's Boba Time. Skilled in fostering team motivation and maintaining high cleanliness standards. Demonstrated ability to enhance customer satisfaction and streamline operations, contributing to increased efficiency and positive work environment.
With excellent leadership and communication skills, adept at managing team dynamics and workflow efficiency. Possesses solid understanding of operational procedures and quality control, paired with proficiency in scheduling and inventory management. Committed to driving team performance and ensuring customer satisfaction.

Versatile team member with a resourceful and hardworking mindset, adept at taking on any task and adapting to changing conditions. Dedicated to achieving business success, eager to continuously learn and advance professionally. Valuing quality and teamwork, known for high productivity and swift task completion. Specialized skills in communication, time management, and problem-solving are critical in this role. Excels in teamwork, adaptability, and leadership, ensuring successful collaboration and project completion.

I've cultivated experience in hosting and seating large groups of clients as well as attending to their orders and any requests or questions around the park during my time at Sunsplash. I have become an expert in managing customer satisfaction, incoming orders, and daily closing operations whilst working as shift lead at Pure Green. My experience at both of these locations has blossomed my energetic and friendly personality whilst honing my ability to manage multiple orders, requests, and interactions in a timely and hospitable manner.

David Higgs

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