Overview
Work History
Education
Skills
Timeline
Generic

DAVID JACOBS

Ambridge,PA

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Account Coordinator

University of Pittsburgh Medical Center
11.2022 - Current
  • Ensure all appropriate data is received to process Group Enrollment Forms
  • Process Group Enrollment Forms on renewals, revisions, terminations, etc
  • Complete special projects assigned by management
  • Work with Sales & Account Managers on renewals, revisions and terminations of group business
  • Serve as primary internal contact for enrollment and premium billing for various processes
  • Collaborate with internal teams for quality improvement processes and procedures.

Sr. Data Entry Operator

Fifthroom Markets Inc.
03.2022 - 09.2022
  • Created data files to facilitate large data transfers
  • Assisted with creating new Excel formulas for pricing efficiency
  • Managed website product availability
  • Use of SSMS to perform basic SQL queries.

Sr. Process Associate

Infosys BPM
02.2019 - 11.2021
    • Project lead and point of contact for client
    • Reworked complex processing deals involving operations errors
    • Provided customer support in resolving internal processing errors
    • Training of new team members
    • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
    • User Acceptance Testing (UAT) for new software launches
    • Processed over $50 million dollars of revenue for Microsoft involving complex deals
    • Reviewed/validated documents and analysis of data.

Education

Bachelor of Science - Geography/Anthropology

Western Michigan University
Kalamazoo, MI
09.2012 - 05.2016

No Degree - Teaching English As A Second Language

TEFL Universal
05.2001 -

Skills

Attention to Detail

Timeline

Account Coordinator

University of Pittsburgh Medical Center
11.2022 - Current

Sr. Data Entry Operator

Fifthroom Markets Inc.
03.2022 - 09.2022

Sr. Process Associate

Infosys BPM
02.2019 - 11.2021

Bachelor of Science - Geography/Anthropology

Western Michigan University
09.2012 - 05.2016

No Degree - Teaching English As A Second Language

TEFL Universal
05.2001 -
DAVID JACOBS