David Jara
Bakersfield,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Versatile Assistant General Manager with 5 years of experience overseeing daily Restaurant/Catering operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Coconut Joes
Bakersfield, CA
05.2017 - Current
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Mentored and motivated team members to achieve challenging business goals.
- Taught staff strategies for completing work and smoothly carrying out senior management directives.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Oversaw computer database and physical filing systems.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Waiter
Coconut Joes
Bakersfield, CA
07.2015 - 04.2017
- Kept server areas clean and stocked to increase efficiency while working tables
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Used cash registers and credit card machines to cash out customers
Busboy
Coconut Joes
Bakersfield, CA
03.2014 - 06.2015
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
Education
High School Diploma -
JC Worthy Church School
Bakersfield, CA06.2013
Skills
- Human Resources Oversight
- Performance Monitoring and Evaluation
- Administrative Management
- Business Leadership
- Department Oversight
- Team Leadership Expertise
- Ethical Standards
- Event Cleanup
- Dining Room Management
- Money Handling
- Restocking Management
- Policy Development and Enforcement
Timeline
Assistant General Manager
Coconut Joes
05.2017 - Current
Waiter
Coconut Joes
07.2015 - 04.2017
Busboy
Coconut Joes
03.2014 - 06.2015
High School Diploma -
JC Worthy Church School