Marquelle Spruill

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• Designed modern employee recognition program which boosted productivity and improved morale.
• Developed effective business plans to align strategic decisions with long-term objectives.
• Reduced corporate risk by managing shrink processes and controlling inventory levels.
• Assessed reports to evaluate performance, develop targeted improvements and implement changes.
• Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
• Handled cash accurately and prepared deposits.
• Developed and implemented policies and procedures to improve customer service and satisfaction.
• Managed team schedule with eye for coverage needs and individual strengths.
• Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
• Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
• Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

• Completed store opening and closing procedures and balanced tills.
• Trained and mentored new employees to maximize team performance.
• Responded to and resolved customer questions and concerns.
• Kept employees operating productively and working on task to meet business and customer needs.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Enforced company policies and regulations with employees.

• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Evaluated report data to proactively adjust and enhance operations.
• Directed staff and managed annual capital budget.