David J. Cahill
Gaithersburg,MD
Summary
Dedicated logistics professional with a history of meeting company goals utilizing consistent and organized practices. Highly skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Operations Manager
FedEx Express- GAIA
06.2022 - Current
- Organizational and supervisory control of AM and PM sort operations for Station GAIA, located in Derwood, MD.
- Responsible and accountable for planning, coordination and scheduling of AM delivery and PM pickup operations with dynamic courier staffing.
- Management of safe handling and execution of policy and procedure regarding the inventory, handling, shipping and receiving of Dangerous Goods throughout the FedEx shipping network.
- Effectuated efficient and on-time and on-schedule daily departure of all shipping conveyances to appropriate hubs and ramps for timely departure. Handled delegated taskings and assignments regarding the safe and cost efficient operation of GAIA, as necessary.
- Analyzed performance metrics to identify areas for improvement with direct reports. Reported on key performance improvement metrics to senior management.
- Established safety protocols, ensuring compliance with industry regulations and standards.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Swing Driver
FedEx Express-PNEA
06.2015 - 06.2022
- Provided continuous and dedicated operational delivery and pickup courier service.
- Helped ensure seamless adaptability and flexibility for station's day to day operations with timely pickup and delivery execution.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Frequently tasked by upper management with training new hires on courier duties and responsibilities.
- Conducted routine vehicle maintenance checks to ensure optimal performance and safety compliance.
- Maintained 98% efficiency rating on assigned routing.
- Assigned as Associate Defensive Driving Instructor in March 2021.
- Assigned Head Defensive Driving Instructor (HDDI) December 2021.
Education
Bachelor of Science - Criminal Justice
Pennsylvania State University
University Park, PA01.2017
Associates Degree - Administration of Justice
Delaware County Comm College
Media, PA01.2011
Skills
- Highly proficient with Workday, Dimensions, FedEx Route Optimization (FRO), DSM, FTRACK, PSD, WAMT
- Excellent time management skills
- Team leadership
- Conflict Management
- Problem Resolution
- Dangerous Goods Certification
Accomplishments
- Reduced lost workdays and recordable accidents to lowest at location by implementing a safety awareness program.
- Increased PPOD success rate by implementing aggressive and effective monitoring and improvement policy.
- Achieved monthly SPH goals by reducing onroad staffing and assertive regulation with accuracy and efficiency.
Timeline
Operations Manager
FedEx Express- GAIA
06.2022 - Current
Swing Driver
FedEx Express-PNEA
06.2015 - 06.2022
Associates Degree - Administration of Justice
Delaware County Comm College
Bachelor of Science - Criminal Justice
Pennsylvania State University
Military Service
- 1994-1998
- United States Navy, San Diego, CA USS Elliot (DD-967)
- Petty Officer Second Class, Communications