David Johnson
Fort Myers,Florida
Summary
Service and Sales Manager for one of the largest mechanical contracting companies in the state of Florida. My responsibilities included the oversite of 9 professional sales engineers, 43 field service technicians and office support staff.
Over the course of my 34 years the service department grew from $500,000 to over
$23 million in annual sales.
Overview
32
32
years of professional experience
Work History
Service & Sales Manager
B&I Contractors, Inc
09.1989 - 10.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Drove sales by developing multi-million dollar contract sales.
Skills
- Territory Sales Management
- Client Relationship Management
- Staff Management
- Performance Management
- Verbal and Written Communication
- Rapport and Relationship Building
Accomplishments
State Certified Mechanical Contractor
License Holder.
Member of Southwest Florida Air Conditioning Contractors Association.
Member of ASHREA.
SW Florida Chamber of Commerce, Leadership Lee County 2011.
Timeline
Service & Sales Manager
B&I Contractors, Inc
09.1989 - 10.2021