David Johnson
Largo,FL
Summary
Results-driven professional that provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication, sales and customer service skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Agent
Insure Choice LLC
05.2023 - Current
- Managed an average of 15 inbound sales calls daily, surpassing expectations by 50%.
- Maintained a high level of product knowledge to address customer inquiries and objections.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Achieved a closing ratio of 75%, surpassing the expected rate of 50%.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Collaborated with team members to develop and implement strategies for improving sales performance and customer satisfaction.
Pharmaceutical Sales Representative
American Intergrative Health (727)-330-3844
01.2021 - 03.2023
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Achieved top performance by strategically adapting to rapidly changing, competitive environments
- Prepared and delivered product presentations and answered questions about Hormone Replacement to increase sales.
- Facilitated upselling by cultivating productive relationships with clients, doctors' office staff, and clinical center personnel.
- Documented client interactions, sales and pitches delivered in CRM system.
- Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
- Generated approximately $500,000 of revenue per year
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
- Developed and implemented effective marketing plans involving regular physician visits to increase sales of drugs 225%.
- Supported 100% territory growth by working with sales leaders and using effective targeting of under-tapped regions.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Used consultative sales approach to understand and meet customer needs.
General Manager
The Grossgold Clinic (713) 484-9035
12.2017 - 02.2021
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
Education
High School Diploma -
Seminole High School
Seminole, FL05.2011
Skills
- Client Prospecting
- Insurance Policy Sales
- CRM Software
- Persuasive Negotiation
- Service Agreements
- Client Needs Assessment
- Customer Loyalty
- Knowledge of Product Features
- Sales Pitching
- Critical Thinking
- Revenue Growth
- Service Contract Sales
Certification
- Licensed 2-40 Health Insurance Agent- 2 years
- NPN #20012531
- FFM Certification 2024
Timeline
Insurance Agent
Insure Choice LLC
05.2023 - Current
Pharmaceutical Sales Representative
American Intergrative Health (727)-330-3844
01.2021 - 03.2023
General Manager
The Grossgold Clinic (713) 484-9035
12.2017 - 02.2021
High School Diploma -
Seminole High School