David Karpets

• Managed day-to-day business operations including 40 regular service contracts, pool/spa equipment-related service calls and backyard renovations
• Developed relationships with clients, GC's, manufacturers, distribution and real estate agents resulting in a steady pipeline of repeat business and new leads
• Oversaw every client from initial contact to final invoicing.
• Managed financial and administrative aspects of the business, including marketing, estimating, invoicing, accounting, payroll and tax preparation
• Sold business to a private investor after 2 years due to a cross-country relocation

- Oversaw daily operations of service department

- Advised clients with the best viable solutions considering their needs, wants, budgets and specific circumstances

- Sold, installed and upgraded pool/spa equipment on a commission pay basis

- Led a team of Field Technicians. Ensured shop cleanliness, fleet-vehicle maintenance, materials/tool inventory, responsible for any questions that arose out in the field

- Repaired/replaced electrical and plumbing systems on pools/spas/portable hot tubs

• Diagnosed and repaired pool/spa equipment
• Responsible for weekly service of few dozen pools/spas. Maintained proper chemical parameters, ensured proper equipment operation, brushed and vacuumed
• Assisted in hot tub deliveries, inventory restocking, construction project punch lists, materials delivery and cleanups