David Kraning
Knoxville, Tennessee,TN
Summary
Results-driven Realtor and Internet Sales Manager with expertise in client relations, contract negotiation, and sales closing. Known for delivering exceptional customer service and streamlining transaction processes to enhance client satisfaction and drive repeat business.
Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Realtor
Realty Executive Associates
Knoxville, TN
10.2023 - Current
- Facilitated property listings and showings, enhancing client engagement and satisfaction.
- Conducted market analysis to inform pricing strategies and attract potential buyers.
- Managed client relationships through effective communication and personalized service.
- Coordinated open houses, showcasing properties to maximize visibility and interest.
- Advised clients on real estate trends, ensuring informed decision-making throughout transactions.
- Collaborated with mortgage brokers and inspectors to streamline transaction processes for clients.
- Developed marketing materials that effectively highlighted property features, improving outreach efforts.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Maintained connections with clients to encourage repeat business and referrals.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Prepared and presented contracts and other legal documents to clients.
Internet Sales Manager
Autonation Honda West Knoxville
Knoxville, TN
10.2017 - Current
- Developed and implemented online sales strategies to enhance customer engagement and increase conversion rates.
- Analyzed market trends to identify opportunities for growth and optimize product offerings.
- Managed digital marketing campaigns across multiple platforms, improving brand visibility and customer outreach
- Developed and implemented online purchases from customer selling their vehicle and also walk in customers.
- Collaborated with cross-functional teams to streamline sales processes and improve customer service experience.
- Trained and mentored junior staff on best practices in internet sales techniques and customer relations.
- Conducted performance analysis of online sales initiatives, driving continuous improvement in operational efficiency.
- Responded to internet inquiries and phone calls in timely matter.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
- Kept detailed records of sales and contracts.
- Increased repeat business by developing loyalty program for online customers.
- Implemented CRM tools to better track customer interactions and sales opportunities.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Internet Sales Manager
Honda Of Burleson
Burleson, TX
06.2016 - 06.2017
- Managed digital marketing campaigns across multiple platforms, improving brand visibility and customer outreach.
- Oversaw inventory management systems to ensure accurate stock levels and timely order fulfillment.
- Cultivated relationships with key stakeholders to strengthen partnerships and enhance overall business performance.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Enhanced overall brand image by ensuring consistent messaging and visual elements across all online platforms and marketing materials.
- Improved customer satisfaction by promptly addressing inquiries and concerns via email and live chat.
Loader Operator
Rodan Transport Ltd. ( Aveda Transport)
Mineral Wells, TX
01.2008 - 01.2016
- Operated heavy machinery to load and unload materials efficiently.
- Conducted routine inspections of equipment to ensure safety and compliance.
- Collaborated with team members to optimize loading processes and reduce downtime.
- Trained new operators on safe loading techniques and equipment operation.
- Operated loaders in a variety of weather conditions and terrain types, demonstrating adaptability and resilience under challenging circumstances.
- Performed thorough pre-and post-operation equipment checks, ensuring optimal functionality and minimal downtime due to mechanical issues.
- Performed routine lubricating, fueling and cleaning loaders.
- Safely transported materials between designated locations, adhering to all safety protocols and guidelines set forth by management.
- Skillfully maneuvered heavy machinery in tight spaces, demonstrating exceptional spatial awareness and adaptability to various job site conditions.
- Assisted in training new team members on proper loader operation procedures, ensuring consistent quality standards across the workforce.
- loaded and unloaded drill pipe on location
- Used the Loader to help assist in getting the drilling rig set into place.
- Used the Loader to help assist in loading and unloading portable buildings on and off the trucks.
Production Worker
Delphi Automotive
Wichita Falls, TX
04.2006 - 11.2007
- Operated manufacturing equipment to produce high-quality automotive components.
- Assembled parts following standardized processes to ensure efficiency and accuracy.
- Conducted quality inspections to identify defects and maintain production standards.
- Collaborated with team members to streamline workflows and enhance productivity.
- Implemented process improvements that reduced waste and increased output consistency.
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
Education
John Hirschi High School
Wichita Falls, TXNo Degree - Visual Communications And Computer Animation
Art Institute of Dallas
Dallas, TXSkills
- Client relations
- Contract negotiation
- Strong negotiation skills
- Comparative market analysis
- Database management
- Sales negotiation
- Social media marketing
- Pricing negotiation
- Property research
- Property tours and inspections
- Relationship building
- Buyer representation
- Purchase agreements
- Online property listings
- Excellent teamwork
- Lead follow up
- MLS expert
- Sales closing
- Accomplished in commission sales
Timeline
Realtor
Realty Executive Associates
10.2023 - Current
Internet Sales Manager
Autonation Honda West Knoxville
10.2017 - Current
Internet Sales Manager
Honda Of Burleson
06.2016 - 06.2017
Loader Operator
Rodan Transport Ltd. ( Aveda Transport)
01.2008 - 01.2016
Production Worker
Delphi Automotive
04.2006 - 11.2007
John Hirschi High School
No Degree - Visual Communications And Computer Animation
Art Institute of Dallas