David Leyk
Burns
Summary
Accomplished sales manager recognized for achieving consistent revenue growth and improving customer satisfaction. Strong background in mentoring teams and optimizing processes. Ready to leverage expertise in sales strategy and customer relations to drive business outcomes.
Overview
20
20
years of professional experience
Work History
Parts Sales Manager
Napa
Dickson, TN
04.2018 - Current
- Trained and mentored staff on product knowledge, sales techniques, and customer service best practices.
- Streamlined order processing systems to improve efficiency and reduce turnaround times for customers.
- Established strong relationships with vendors to ensure competitive pricing and reliable supply chains.
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
Commercial Sales Manager
AutoZone
Nashville, TN
05.2006 - 02.2018
- Developed and implemented sales strategies to enhance market penetration and revenue growth.
- Collaborated with cross-functional teams to optimize inventory management and improve supply chain efficiencies.
- Established strong relationships with key clients, resulting in increased customer loyalty and repeat business.
- Led initiatives to streamline sales processes, reducing response times and improving customer satisfaction ratings.
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
- Motivated team to meet and exceed sales goals.
Education
Associate of Science - Business Management
University of Maryland, Baltimore County
Baltimore, MDAssociate of Science - Information And Computer Systems
National College
Nashville, TNSkills
- Operational efficiency
- Sales promotion
- Stock control
- Ordering parts
- Customer service
- Improving customer satisfaction
- Customer relations
- Returns processing
- Reviewing deliveries
- Problem-solving abilities
- Active listening
Timeline
Parts Sales Manager
Napa
04.2018 - Current
Commercial Sales Manager
AutoZone
05.2006 - 02.2018
Associate of Science - Business Management
University of Maryland, Baltimore County
Associate of Science - Information And Computer Systems
National College