David Locke
Buffalo,NY
Summary
Well-trained in handling any HVAC need for Residential, Business and Industrial customers. Inspect, Analyze and test systems to locate Faults and devise strategic repair Plans. Skilled at Calibrating and optimizing systems to maximize performance and longevity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
7-eleven
Buffalo, NY
06.2019 - 05.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Suite Runner
Delaware North
Buffalo, NY
09.2017 - 06.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
Education
Associate of Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
SUNY College of Technology At Alfred
Alfred, NY05.2021
High School Diploma -
Mckinley Vocational High School
Buffalo, NY06.2019
Skills
- Quick Learner
- Motivated Team Player
- Positive and Friendly
- Exceptional Time Management Skills
- Employee Relations
- Active Listening Skills
- Team Building Expertise
- Skilled Problem Solver
Accomplishments
- Assisted in activities for Habitat For Humanity through The Begreen P-Tech Mentoring Program.
- Contributed in fabricating Duct-work for Houses at Mckinley Vocational High School.
- Volunteered to make and install Sheetmetal Duct-Work (Residential) for a former teacher.
- Awarded The Construction Industry Education Foundation Of 2019 Scholarship,
Certification
- OSHA 10 Certification
- NOCTI Credential in Heating, Ventilation and Air Conditioning
- TracPipe installation Certificate
- Type 1-Type 2 for Refrigeration Handling By the EPA
Timeline
Sales Associate
7-eleven
06.2019 - 05.2020
Suite Runner
Delaware North
09.2017 - 06.2019
Associate of Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
SUNY College of Technology At Alfred
High School Diploma -
Mckinley Vocational High School