David Lockwood
Sparta,TN
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in leadership and growth.
Overview
14
14
years of professional experience
Work History
Director of Operations
ADT Pizza Hut
06.2022 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Have been sent to multiple broken markets to fix standards and regain traction.
- Supervise 35-40 locations and 5-8 district managers. and 100's of employees.
- Handle hr. and loss prevention issues.
- Act as CEO of my market and locations.
Senior District Manager
ADT Pizza Hut
04.2021 - 06.2022
- Managed 3 district mgrs and 30 individual locations.
- Supported broken market in carolina while working closely in to teams in tn
- Built positive and productive relationships with store and field leadership.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
District Manager
ADF Pizza Hut/ADT Pizza Hut
09.2016 - 04.2021
- Supervised 12-14 locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
Delivery Driver
FedEx
10.2019 - 03.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Leaned to drive and operated large vehicles in tight and congested places
- Completed rush deliveries on tight timetables to satisfy employer needs.
Restaurant Training Manager
ADF Pizza Hut
06.2016 - 09.2016
- developed and supported my location and area
- Filled in for prior district mgr. until my promotion
- honed my skills for next roll
Restaurant Manager
ADF Pizza Hut
05.2015 - 06.2016
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Assistant Manager
ADF Pizza Hut
10.2012 - 05.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Shift Manager
ADF Pizza Hut
02.2010 - 10.2012
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Delivery Driver/Team Member
ADF Pizza Hut
09.2009 - 02.2010
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against tickets.
- Ensured Accurate product made timely
Education
Certificate in Electrical And HVAC - Electrical And HVAC
Tennessee Technolgy Center
Crossville, TN02.2011
High School Diploma -
Cumberland County High School
Crossville, TN05.2009
Skills
- Operational Excellence
- Operations Oversight
- Leadership Training
- Directing Team Members
- Hiring and Onboarding
- Job Assignments
- Proficient at Excell
- Full understanding of P&L
- Controlling costs while increasing sales
- Calm under pressure
- Ambitious always looking to improve myself and the company
Timeline
Director of Operations
ADT Pizza Hut
06.2022 - Current
Senior District Manager
ADT Pizza Hut
04.2021 - 06.2022
Delivery Driver
FedEx
10.2019 - 03.2021
District Manager
ADF Pizza Hut/ADT Pizza Hut
09.2016 - 04.2021
Restaurant Training Manager
ADF Pizza Hut
06.2016 - 09.2016
Restaurant Manager
ADF Pizza Hut
05.2015 - 06.2016
Assistant Manager
ADF Pizza Hut
10.2012 - 05.2015
Shift Manager
ADF Pizza Hut
02.2010 - 10.2012
Delivery Driver/Team Member
ADF Pizza Hut
09.2009 - 02.2010
Certificate in Electrical And HVAC - Electrical And HVAC
Tennessee Technolgy Center
High School Diploma -
Cumberland County High School
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