David Lopez
Los Angeles
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Insurance Agent
AllState
01.2025 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Utilized CRM software to manage client relationships.
- Boosted sales team morale and performance by leading informative training sessions on new products and sales techniques.
Sales Associate
Niky's Sports
02.2022 - 01.2025
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier
Taco Bell
04.2021 - 02.2022
- Operated cash register to record transactions accurately and efficiently.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Provided clear communication with kitchen staff regarding special requests or dietary restrictions, ensuring customer satisfaction with their meals.
- Provided customers with information on specials and discount deals.
- Performed cash, card and check transactions to complete customer purchases.
- Worked effectively in fast-paced environments.
Custodian
Church of God
06.2017 - 09.2020
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Kept building spaces premises clean inside and outside.
- Maintained floor cleaning and waxing equipment.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Education
Bachelor of Science - Business Administration And Management
California State University of Northridge, Los Angeles
06.2026
High School Diploma -
LACES
06.2022
Skills
- Bilingual
- Customer Service experience
- Cashier and handling money experience
- Product Knowledge
- Retail Merchandising
- Speech Clarity
- Listening Skills
- Team Leadership
- Friendly and Helpful
- Sales and Promotions
- Sales floor organization
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Insurance Agent
AllState
01.2025 - Current
Sales Associate
Niky's Sports
02.2022 - 01.2025
Cashier
Taco Bell
04.2021 - 02.2022
Custodian
Church of God
06.2017 - 09.2020
High School Diploma -
LACES
Bachelor of Science - Business Administration And Management
California State University of Northridge, Los Angeles
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