David Lynch
Drumright,OK
Summary
Seasoned Department Supervisor at Lowe’s, adept in inventory management and leadership, significantly minimized waste while boosting revenue. Excelled in coaching and developing staff, enhancing team performance and customer satisfaction. Proven track record in implementing effective policies and solving problems swiftly, ensuring operational excellence and safety compliance.
Overview
16
16
years of professional experience
Work History
Department Supervisor
Lowe’s
Bixby, Oklahoma
03.2009 - Current
- Supervised departmental employees, delegating with tasks and responsibilities.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Provided coaching and mentoring support to team members.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Facilitated communication between management, staff, and customers.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Monitored department operations to ensure productivity standards were met.
- Developed and implemented departmental policies and procedures.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Resolved customer complaints in a timely manner.
- Coached staff on strategies to enhance performance and improve customer relations.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Processed credit card payments and counted back change and currency with accuracy rate.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Trained and mentored new associates on department policies and procedures.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Conducted performance evaluations, providing constructive feedback and setting objectives.
Education
Lake Forest High School
Felton, DE06-2000
Skills
- Performance evaluation
- Customer service
- Inventory management
- Employee training
- Compliance enforcement
- Coaching techniques
- Time management
- Problem-solving
- Stockroom organization
- Leadership
- Workplace safety
- Leadership skills
- Department leadership
- Employee management
- Supervisor
- Personnel training and development
Timeline
Department Supervisor
Lowe’s
03.2009 - Current
Lake Forest High School