David McDonald
Dunwoody
Summary
Analytical and detail-oriented Claims Adjuster with over three years of experience handling both property and bodily injury claims for State Farm Insurance. Skilled in evaluating losses, analyzing liability, interpreting policy coverage, and negotiating fair settlements with integrity and professionalism. Recognized for an investigative mindset, accuracy in documentation, and dedication to maintaining ethical standards. Actively seeking to transition into the Special Investigations Unit (SIU) to apply investigative techniques, identify potential fraud, and support the integrity of the claims process.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Property Claims Adjuster
State Farm Insurance
07.2024 - Current
- Handle residential and commercial property claims from first notice of loss through settlement, ensuring accurate assessments and timely resolution.
- Conduct inspections, analyze evidence, and prepare detailed estimates to determine fair compensation within policy limits.
- Identify and escalate potential fraud indicators to the Special Investigations Unit (SIU) for further review.
- Collaborate with contractors, vendors, and policyholders to maintain open communication and transparency throughout the claims process.
- Uphold compliance with State Farm and Georgia Department of Insurance standards for quality and ethics.
Bodily Injury Claims Adjuster
State Farm Insurance
08.2023 - 07.2024
- Managed bodily injury claims involving auto and personal liability exposures, ensuring accurate evaluation and resolution of each case.
- Reviewed medical documentation, injury reports, and liability evidence to assess damages and negotiate settlements.
- Worked closely with claimants, medical providers, and legal representatives to achieve equitable outcomes.
- Identified and referred suspicious claims to the SIU for further analysis and investigation.
- Consistently demonstrated empathy, fairness, and professionalism when handling sensitive injury claims.
Education
Bachelor of Science - Criminal Justice
Lemoyne Owen College
Memphis, TNSkills
- Property & Bodily Injury Claims Handling
- Fraud Identification & Investigation Support
- Policy Interpretation & Coverage Analysis
- Loss Evaluation & Estimating
- Interviewing & Statement Gathering
- Negotiation & Settlement
- Documentation & Evidence Review
- Customer Communication & Conflict Resolution
Certification
- Property & Casualty Licensed Adjuster
- Xactimate Certification
- Bodily Injury Evaluation & Negotiation Training
- Anti-Fraud Awareness & Investigative Techniques (in progress or completed)
- Ongoing Professional Development in Claims and Special Investigations
Affiliations
- Member, International Association of Special Investigation Units (IASIU)
- Member, National Association of Independent Insurance Adjusters (NAIIA)
Career Objective
To transition into a Special Investigations Unit (SIU) role where I can apply my combined experience in property and bodily injury claims to detect potential fraud, conduct detailed investigations, and uphold the integrity of the claims process.
Timeline
Property Claims Adjuster
State Farm Insurance
07.2024 - Current
Bodily Injury Claims Adjuster
State Farm Insurance
08.2023 - 07.2024
Bachelor of Science - Criminal Justice
Lemoyne Owen College