Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Mckinney

Wake Forest,NC

Summary

Proven leader in retail and warehouse management, adept in customer service and teamwork, significantly increased sales at City Autoworks with innovative promotions. Recognized for excellence with multiple Homer Awards at Home Depot, showcasing exceptional problem-solving skills and commitment to quality. Demonstrates time management and operational efficiency, driving results and fostering collaborative success. Have 20 years in Automotive, service writing, management and automotive parts.

Overview

17
17
years of professional experience

Work History

Sales Associate

Backyard Leisure
3501 Capital Blvd
01.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Won Tops Salesmen 2021, 2022, 2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Received 15 Homer Awards for customer service, and teamwork.

Freight Handler

Home Depot
Wake Forest, NC
03.2019 - Current
  • Loaded and unloaded trucks.
  • Inspected freight for any damage or faults prior to loading.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Winner of 15 Homer Awards

Store Manager of Operations

City Autoworks
Raleigh, NC
04.2011 - 01.2021
  • Increased store traffic by organizing engaging events and promotions that appealed to target customers.
  • Increased sales by Number% with special displays and promotions.

Ran store operations, and acted as service writer

Warehouse Manager

City Link
03.2007 - 02.2011
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.

Education

Automotive Suspension - Automotive

Wake Technical Community College
Raleigh, NC
03.2004

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Timeline

Sales Associate

Backyard Leisure
01.2021 - Current

Freight Handler

Home Depot
03.2019 - Current

Store Manager of Operations

City Autoworks
04.2011 - 01.2021

Warehouse Manager

City Link
03.2007 - 02.2011

Automotive Suspension - Automotive

Wake Technical Community College
David Mckinney