David McMillon

Careview Communications

11.2018 - 11.2024

Managed and maintained hospital safety products at various hospitals within a specific and assigned territory
Provided technical support to all assigned hospitals.
Installation of network and server equipment in data centers and communication rooms.
Installation of CATV head end and CMTS equipment and strong knowledge of DOCSIS and signal distribution.
Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Collaborated with other field technicians to resolve complex technical issues.
Identified potential problems and prevented equipment failure through performing regular equipment inspections.
Assisted in training new hires on company protocol, increasing overall productivity within the department.
Delivered high-quality work by diligently following standard operating procedures.
Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.
Enacted successful repairs by applying technical skills and operations knowledge.