Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Offering 28 year history of successful mortgage processing.
Overview
12
12
years of professional experience
Work History
Mortgage Loan Processor
Cornerstone Home Lending, Inc.
05.2015 - Current
Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for new construction loans.
Worked with customers via telephone to answer questions, process transactions, and resolve issues.
Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
Contributed to business growth through diligent work on complex loan applications that resulted in successful closings.
Underwriter - Loan Modification
Bank Of America
06.2012 - 01.2015
Analyzed credit, income, compliance, during underwriting process.
Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
Made approval and denial recommendations by determining accurate risk levels.
Education
High School Diploma -
Barron Collier
Naples, FL
06.1996
Skills
Pre-Underwriting
Pipeline Management
USDA
VA
FHA
CONV
New Construction
Timeline
Mortgage Loan Processor
Cornerstone Home Lending, Inc.
05.2015 - Current
Underwriter - Loan Modification
Bank Of America
06.2012 - 01.2015
High School Diploma -
Barron Collier
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