David Mills
Lake Havasu City,AZ
Summary
Dynamic and results-driven professional with a strong background in customer service at Walmart. Proven ability to enhance customer satisfaction through exceptional communication and problem-solving skills. Recognized for maintaining high standards in fast-paced environments while effectively managing time and fostering teamwork. Committed to continuous improvement and operational excellence.
Overview
22
22
years of professional experience
Work History
Sales Associate
Walmart
Lake Havasu City, AZ
02.2024 - 07.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
ChemTech
A+ Lawn and Landscape
Ankeny, Iowa
01.2022 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Packager
Amazon
Altoona, IA
01.2021 - 01.2022
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
- Assembled packages according to meet specific customer requirements.
- Trained new packagers in proper techniques and safety protocols, fostering a safe and productive work environment.
- Sorted and stacked finished items.
- Utilized adhesive labels and other materials to package items.
- Loaded and unloaded items from production line.
- Placed items into bags, boxes or other containers.
- Assembled boxes, cartons and containers to package items.
- Cleaned and maintained production area and equipment.
Yard Man/Lift Truck/Delivery
United Brick And Tile
Adel, IA
07.2003 - 01.2021
- Boosted employee morale by fostering a positive work environment and recognizing outstanding performance.
- Promoted a culture of safety awareness among employees through ongoing education on best practices.
- Maintained accurate inventory records to prevent stock shortages and overages that could delay operations.
- Developed effective relationships with customers, resulting in increased satisfaction and retention rates.
- Loaded trailers to support government regulations for volume, weight and transportation safety.
- Conducted shipping functions to perform accurate loading from production lines.
- Placed forklifts under units, pallets and products for transportation to designated areas.
- Unloaded and stacked [Type] and [Type] material with lifting devices.
- Informed supervisor and shipping lead about shipping concerns to avoid backups.
- Operated yard machinery, hydraulic trailer and forklift to move materials and maintain organization.
- Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
- Operated yard truck to move empty and loaded trailers safely throughout yard.
Education
General
Nevada High School
Nevada, IA05-1982
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Verbal/written communication
- Flexible schedule
- Cash handling
- Exceptional customer service
- Reliable and punctual
- Excellent people skills
- Problem-solving
- Multi-tasking strength
- Listening skills
Timeline
Sales Associate
Walmart
02.2024 - 07.2025
ChemTech
A+ Lawn and Landscape
01.2022 - 07.2022
Packager
Amazon
01.2021 - 01.2022
Yard Man/Lift Truck/Delivery
United Brick And Tile
07.2003 - 01.2021
General
Nevada High School